Accessibility informationSkip to the main content
Update

Passengers must carry a negative PCR certificate for specific Emirates flights

Last updated: 9 July 2020, 18:50 Dubai (GMT+4)

Effective 10th July, if you are flying with Emirates from the countries or airports specified below, you must carry a negative PCR certificate issued by a local government approved laboratory to be accepted on the flight. If the UAE government has specified a designated laboratory in your country of origin, you must get your test certificate from that lab. Certificates must be issued no more than 96 hours before departure:

  • Afghanistan
  • Bangladesh
  • Egypt
  • India
  • Iran
  • Nigeria
  • Pakistan
  • Philippines
  • Russian Federation
  • Sudan
  • Tanzania
  • USA - Dallas Fort Worth (DFW), Houston (IAH), Los Angeles (LAX), San Francisco (SFO), Fort Lauderdale (FLL) and Orlando (MCO), including passengers originating from California, Florida and Texas connecting to an Emirates flight from any of our airports worldwide to Dubai.
Update

New guidelines for passengers flying to and from Dubai

Last updated: 8 July 2020, 11:55 Dubai (GMT+4)

If you’re a Dubai resident or a tourist planning to travel to Dubai, you need to follow government guidelines. Find out the process on our Flying to and from Dubai page.

Update

Emirates adds more destinations bringing network to over 50 cities in July

Last updated: 29 June 2020, 16:25 Dubai (GMT+4)

Latest additional flights for travellers:

  • Amman, Athens, Barcelona, Brussels, Geneva, Glasgow, Larnaca, Munich, Rome, Washington DC (all from 15 July), Malé (from 16 July), Los Angeles (from 22 July), Dar es Salaam (from 1 August), Prague and Sao Paulo (from 2 August), and Boston (from 15 August)
  • These will bring Emirates’ offering flights for passengers from Dubai to over 50 cities, including existing flights to Amsterdam, Auckland, Bahrain, Beirut, Brisbane, Cairo, Chicago, Colombo, Copenhagen, Dhaka, Dublin, Frankfurt, Hanoi, Ho Chi Minh City, Hong Kong, Islamabad, Jakarta, Kabul, Karachi, Khartoum, Kuala Lumpur, Lahore, London Heathrow, Madrid, Manchester, Manila, Milan, Narita, New York JFK, Osaka, Paris, Perth, Seoul, Singapore, Sydney, Taipei, Tunis, Toronto, Vienna and Zurich.

Do I need to reconfirm my flight?

If you booked your flight after 10 June for travel after 1 July, you don’t need to reconfirm your flight. However, if you booked your flight before 10 June for travel between 1 July and 15 September, you will need to contact Emirates to reconfirm your flight 21 days before your scheduled departure. For bookings made with travel agents, please contact them to make the necessary arrangements

Please follow the below link to find everything you need to know about our current network, safety, products, services and travel guidance.

Flight suspension

We don't have any updates at the moment.

Be aware of COVID-19 related phishing email and scams

Last updated: 27 May 2020, 16:45 Dubai (GMT+4)

We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates.

Please be careful to protect your personal information and don’t respond or click on links in such emails. The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: emirates@e.emirates.email or do-not-reply@emirates.email

Advisory on powdered goods in carry-on bags for US, Australia and New Zealand flights

Last updated: 28 June 2018, 17:12 Dubai (GMT+4)

All flights to, through or from the USA, as well as from or through Australia and New Zealand, will be subject to further enhanced security screening measures starting 30 June 2018. This is in accordance with new security guidelines from the US Transport Security Administration (TSA), the Australian Government’s Department of Home Affairs and the Civil Aviation Authority of New Zealand.

Under the new directive for flights to US destinations, powder-like substances in containers equal to or over 350 ml/grams have to be checked-in, and will not be allowed in carry-on belongings or cabin baggage. These items will be confiscated at Dubai (DXB) as well as Milan (MXP) and Athens (ATH), depending on the last point of departure. Powders under 350 ml/grams may be subject to additional screening.

Security measures will also be implemented restricting powder-like substances in the carry-on belongings or cabin baggage of all international customers departing and transiting Australia, New Zealand and the USA. The decision to confiscate or permit the powder-like substances in the cabin of the aircraft will be made by the respective security enforcement agencies.

In New Zealand, this restriction will commence at Auckland Airport on 30 June 2018; and will be introduced on all international flights departing Wellington, Christchurch, Dunedin and Queenstown airports from 31 July 2018.

Customers are advised to place the powder-like substances in their checked bags.

Baby formula, prescription medicines and human remains are exempt. Powder-like substances purchased in airport duty free shops must be placed in Sealed Tamper Evident Bags along with proof of purchase.

Operational changes

We don't have any updates at the moment.