Several countries have implemented travel entry restrictions and/or enhanced screening measures due to the Ebola virus.
We advise customers to check the entry requirements of their destination country via official government channels.
UAE entry restrictions
The UAE does not allow entry to travellers who have recently been in the Democratic Republic of Congo, Uganda, or South Sudan, unless the traveller has been outside of these countries for more than 21 days.
Travellers who are transiting through the UAE are required to comply with the travel entry measures of their final destination.
The entry and transit restrictions apply to all travellers, even those arriving by indirect routings.
We’re transforming our First Class Lounge on Concourse C in Terminal 3 at Dubai International Airport. While we make these improvements, the lounge will be closed. You can enjoy our full lounge experience on Concourse B.
We’re sorry for the inconvenience.
Effective 18th November 2025, Emirates flights will operate to / from Terminal 2 at Manchester Airport, replacing our current operations from Terminal 1.
Travel Guidance : To ensure a smooth departure, we recommend checking the location of Terminal 2 ahead of your travel date and allowing sufficient time to reach the check-in area.
Chauffeur-drive Service: If you have booked our Chauffeur-drive service, our local partner will contact you directly should there be any changes to your scheduled pick-up time.
Lounge Access: A new Emirates Lounge is currently under construction in Terminal 2, with an anticipated opening in mid-2026. In the meantime, eligible customers are warmly welcomed to relax and unwind in the 1903 Lounge.
We look forward to welcoming you onboard.
Submit your request to cancel your Classic Rewards
You can submit a request to cancel a Classic Reward ticket through our Refund form. Remember to choose the “Skywards Miles or Business Reward Points redemption” option under “Refund type” before submitting your request.