Articles tagged with 'customer experience' | Emirates

Dubai, UAE, 3 September 2026: Emirates is elevating the award-winning Premium Economy experience even further with the launch of the world's first electrically powered Premium Economy seat, featuring a full-height adjustable privacy screen between …

Dubai, UAE, 2 Sep 2026: Emirates is introducing a new collection of exceptional Champagnes and fine wines across its global network over the coming months, offering customers in every cabin a taste of one of the world’s most extensive airline wine …

Dubai, UAE, 28 July 2026: Emirates has officially launched Crypto.com Pay™, allowing its customers to use the digital payment solution on the airline’s website and app platforms.Customers with a Crypto.com account booking on emirates.com and the …

Dubai, UAE, 27 Jul 2026: Emirates Skywards is expanding how its global base of members can explore Europe, unlocking access to more than 12,000 rail destinations across the continent with the newly launched Skywards Rail.With access to over 40 major …

DUBAI, UAE, 21 July 2026: Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, is helping members unlock more value from every Skywards Mile this summer with enhanced redemption offers across Skywards Everyday, Skywards …

Dubai, UAE, 20 July 2026: Emirates is revealing another world first in the sky, transforming journeys for Economy Class passengers with the introduction of the U-Dream Headrest - a game-changing new seat addition that enables Economy Class customers …

Customers can choose from 12 bank partners, pay in flexible monthly instalments, and enjoy convenient repayment terms up to 36 monthsDubai, UAE - 14 July 2026: Emirates has introduced a new flexible payment solution to benefit its Indian …

o   Kolkata to be served by A350, featuring signature Premium Economy cabinso   From October, Emirates’ flagship A380 to operate to Delhi, Mumbai and Bengaluruo   Longstanding commitment to India includes continued …

DUBAI, UAE, 8 July 2026: Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, is celebrating Dubai Summer Surprises 2026 with one of its biggest seasonal promotions yet, giving members the chance to win a share of 5 …

DUBAI, UAE, 06 July 2026: This World Chocolate Day, Emirates is celebrating one of the sweetest parts of the onboard experience by revealing how the airline sources, selects, crafts and serves millions of chocolates and chocolate desserts to …

Dubai, UAE, 3 July 2026: Emirates is preparing for one of the busiest time periods for its Unaccompanied Minors Service, as families begin their summer holidays before the new school year in Dubai. Over the next two weeks, Emirates will …

DUBAI, UAE, 2 July 2026: Emirates customers have made more than one million connections to Starlink Wi-Fi since the service was introduced across the airline's fleet 7 months ago, marking a major milestone in the evolution of inflight …

Dubai, UAE, 1 July 2026:  It's summer holiday season, and Emirates is preparing for busy departures from Terminal 3, Dubai International (DXB). Starting this weekend, 3–5 July, Emirates anticipates high volumes of departures and recommends …

Dubai, UAE, 30 June 2026: Emirates has unveiled a next-generation signature lounge concept that is being introduced and rolled out across its key cities globally this year, marking another milestone in the airline’s continued investment into …

The new Spring/Summer collection features refreshed colour palettes, Bvlgari’s timeless fragrances, and expanded availability across more routes.DUBAI, UAE, 25 JUNE 2026: Emirates has unveiled its latest collection of luxury Bvlgari amenity kits for …

Airline honoured with top accolade for the 13th straight timeWalks away with Best First Class and Best Airport LoungeDubai, UAE, 23 June 2026: Emirates has once again been honoured at the 2026 Business Traveller Middle East (BTME) Awards, securing …

Enjoy a complimentary stay at the iconic 5* JW Marriott Marquis, whether Dubai is your stopover or final destinationBeat the heat and discover more of the city with endless activities and unbeatable value with My Emirates PassMake the most of every …

First airline in the world to offer this level of comprehensive travel coverRobust conflict-related medical expense protection and free 30-day trip extensionAirline-managed hotel stays and extended-stay support during disruptionComplimentary …

Dubai, UAE, 11 June 2026: From the opening ceremony today in Mexico, to the final in USA on the 19 July – Emirates will screen every match of the FIFA World Cup 26™ onboard its flights, via its dedicated live sports channel – Sport 24 on …

Dubai, UAE, 11 June 2026: Emirates has been named ‘Best Overall Airline in the Middle East’ at the 2026 APEX Best in Airline Awards, further cementing its reputation as one of the world’s leading travel brands. The accolade was announced at a …

Dubai, UAE, 4 June 2026: In celebration of World Environment Day on 5 June, Emirates is highlighting the significant impact of its closed-loop recycling programme, first launched in June 2023. Over the past year, the airline has repurposed more than …

Dubai, UAE, 29 May 2026 – Emirates has revealed a celebratory A380 livery dedicated to Arsenal FC, following the club’s triumphant Premier League winning season. Unveiled as part of the airline’s longstanding partnership with Arsenal, the bespoke …

Dubai, UAE, 19 May 2026: In celebration of Eid Al Adha from 26 to 29 May and honouring it’s proud heritage, Emirates will serve a feast of regional flavours, festive desserts, and world-class entertainment across selected routes, bringing customers …

Dubai, UAE, 30 April 2026: Emirates has launched a new video that takes a playful yet impressive look behind the scenes of its monumental retrofit programme - a $5 billion investment to completely refurbish the interiors of 219 aircraft. …

DUBAI, UAE, 27 April 2026: Emirates’ flagship A380, long celebrated as one of aviation’s most iconic aircraft, is set to reach new heights as the first installation of next-generation Starlink Wi-Fi onboard has just been completed.The Emirates A380 …

Dubai, UAE, 20 April 2026: Emirates has continued its commitment to making travel more accessible for all, by successfully arranging bespoke Emirates Travel Rehearsals across more than 40 cities globally over the past year. With more than 250 …

Dubai, UAE: 18 February 2026: In the spirit of giving this month, Emirates Skywards is offering its members the chance to enter a prize draw and be one of 20 lucky winners of 100,000 Skywards Miles. Every Skywards member who spends with …

Dubai, UAE, 16 Feb 2026: Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates will share thousands of iftar boxes for fasting customers both onboard and at boarding gates, offer complimentary Emirates …

Dubai, UAE, 12 February 2026: Love takes flight onboard Emirates this Valentine’s Day, as customers are treated to Valentine’s-themed cakes and chocolates onboard, a range of decadent pink desserts in Emirates lounges, romantic rosé Champagne, and …

Dubai, UAE, 10 February 2026: Emirates Skywards has announced more ways to spend Miles with Skywards Everyday, offering members the option to convert their Skywards Miles directly into cashback, for purchases across the Skywards Everyday partner …