Emirates expands its retail presence in South Korea with new Busan Travel Store
· A dedicated space for travellers in Korea’s second-largest city to discover the Emirates experience
Busan, Korea, 2 November 2026: Emirates, the world’s largest international airline, has opened its second Travel Store in South Korea, expanding its retail presence beyond Seoul to Busan. The new store provides customers in Korea’s second-largest city and the surrounding region with easier access to personalised travel services, including assistance with international flight bookings and travel planning.
The event was officially inaugurated on 2 November with a ceremony featuring welcome remarks by Ibrahim Ghanem, Country Manager of Emirates Korea, and remarks by Eisa Alsamahi, Chargé d’Affaires a.i. and Deputy Head of the Mission of the UAE Embassy. The UAE Embassy was further represented by Sheikh Dr. Saleh Al Sharqi, Counsellor and Head of the Economic Section, and Rashid Al Zarouni, Head of Media Affairs and Public Diplomacy Section. Attendees from Busan included Chun Jae-soo, Mayor of Busan Metropolitan City, Park Jae-hong, Director General of the New Airport Bureau, Busan Metropolitan City, and Yang Jae-saeng, President of the Busan Chamber of Commerce and Industry. The event also brought together representatives from government, aviation and tourism organisations, as well as key travel and hospitality partners.
Located in Jung-gu, in the heart of the city, the new Travel Store offers customers a dedicated space to explore Emirates’ global network of more than 140 destinations, as well as its products and services. Experienced travel consultants are available to provide personalised assistance with flight bookings, travel information and itinerary planning, helping customers in the region explore international travel options through Emirates’ global network.
Ibrahim Ghanim, Country Manager of Emirates Korea, said: “South Korea remains an important market for Emirates, and the opening of our new Travel Store in Busan reflects our continued commitment to serving Korean travellers. In-person retail continues to play an important and evolving role in how consumers shop in this market. Recognising this trend, the opening of our second retail store in South Korea will enable us to better meet travellers’ growing expectations for personalised, face-to-face service in Busan and the surrounding region.”
Connecting Korea to the world for more than two decades
Since launching operations in South Korea in 2005, Emirates has operated more than 14,000 flights and carried over 5 million passengers between Seoul and Dubai. The airline currently operates 10 weekly flights between the two cities, with its newly retrofitted Boeing 777-300ER featuring Premium Economy and an upgraded Business Class deployed on flights EK323/325.
To explore Emirates’ global destinations and plan your next journey, visit https://www.emirates.com/kr/english/ or stop by the Emirates Travel Stores in Seoul and Busan for personalised travel assistance.
The Emirates Travel Store Busan is located in 1F, Namjeon Building, 118 Jungang-daero, Jung-gu, Busan 48937. The store is open Monday to Friday, from 9 a.m. to 5 p.m., and is closed on Saturdays, Sundays and public holidays.