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Biometric path

Instead of reaching for your passport or boarding pass at every point, you can walk seamlessly through the airport using biometric facial recognition.

All it takes to register is a quick photo at check-in to capture your facial data. Then you can breeze through the secure Biometric Smart Zones in Concourse B, Emirates Terminal 3 every time you’re in Dubai.

You can check-in, clear immigration, access our airport lounges in Concourse B, and board your flight at selected gates purely by facial recognition, with more points coming soon. 

Together with travel notifications from the Emirates App, you can enjoy a smooth and personalised journey from check-in to the boarding gate.

Smart Gates

If you’re a UAE citizen or resident, you can fly through the Smart Gates at immigration using just your UAE ID.

The Smart Gates are linked with the Emirates Identity Authority, so there’s no registration. Simply step into the Smart Gate, scan your ID, wait for a quick photo and speed through immigration every time you depart from Dubai.

If you forget your ID, use the Smart Gate to scan your passport and you’ll be on your way in no time.

Self check-in kiosks

It’s easy and quick to check in for your flight using our self check in kiosks. Simply follow the step by step instructions on the touchscreen to complete the whole process without having to visit our desks.

Use our bag drop kiosks to check in your bags at the same time. You can also view your itinerary, choose your seat and add your Emirates Skywards number.

If you’ve already checked in online, you can use our kiosks to check in your bags.

How to use our self check-in kiosks

  • 1. Scan your passport
  • 2. Check in and print your bag tags
  • 3. Place your bags on the belt
  • 4. Collect your printed boarding pass

Digital menus

Look forward to delicious dining on board. Browse through the menu in the Emirates App before you fly and open an offline version when you’re on board. Go to your Trips to see the dining and drinks options for your flight. 

You can also browse a contactless version of the menu through our OnAir Wi-Fi network. There’s no need to buy a Wi-Fi package - simply connect your device to the OnAir Wi-Fi network and open the portal in your browser. Scroll down to choose the menu for your travel class.

Frequently Asked Questions