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Claiming or transferring Emirates Business Rewards Points
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Once my organisation’s account is cancelled, can the Points be transferred?
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Earning Emirates Business Rewards Points
Can I earn Points on flights taken before I joined the programme?
Which flights can I earn Business Rewards Points on?
Can travellers earn Miles while the organisation earns Points?
Are Business Rewards Points credited automatically after a flight?
How are Business Rewards Points calculated?
Can I earn Business Rewards Points on an unused ticket?
Can I earn Points on a ticket that I paid for using Miles or Points?
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Emirates Business Rewards basics
What is Emirates Business Rewards?
Is Emirates Business Rewards only for small and medium sized organisations?
What are Dynamic Reward Flights and Upgrades?
What if my organisation already has a corporate travel agreement with Emirates?
Can my organisation register for more than one account?
What is the difference between an employee and a guest traveller?
Why do I need a trade licence number to join Emirates Business Rewards?
Can I combine my Points with those in another organisation’s account?
Can I extend Points which are expiring?
Can I combine Skywards Miles and Business Rewards Points?
How long are Points valid for?
Can an employee register for Emirates Business Rewards with two organisations?
What can I do when I’ve registered as an employee in Emirates Business Rewards?
Do employees have to live in the country where my organisation is registered?
Can my travel agent register my company for Emirates Business Rewards?
Will I earn Business Rewards Points on all Emirates fares?
As an Emirates Business Rewards administrator, employee or guest, can I use the airport lounge?
What are the differences between Special, Saver, Flex and Flex Plus fares?
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Emirates Business Rewards bookings
How do I book via the Emirates Business Rewards page?
Can an administrator make a booking for a non-registered person?
Can I pay for a booking with my credit card if I’m not the one travelling?
How do I make changes to my booking?
What if my travel agent forgot to add my membership number to my booking?
If I’m an administrator, can I pay for flights using a third-party payment?
I forgot to enter my membership number in a booking. What do I do?
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Managing an Emirates Business Rewards account
Who can manage an Emirates Business Rewards account?
Can I assign my travel agent as my Programme Administrator?
Who should be assigned as a Programme Administrator?
How can I check my current Points balance?
How can I track my organisation’s earning and spending activity?
How long will the invitation be valid for?
How do I invite employees to join the Emirates Business Rewards account?
What happens when an admin, employee or guest traveller leaves the organisation?
Can I update my organisation’s details online, once I’ve joined the programme?
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Spending Emirates Business Rewards Points
How long are Dynamic Reward Flight tickets valid for?
What can I spend my Points on?
How do I book a Dynamic Reward Flight?
Who can spend my organisation’s Business Rewards Points?
Can a Dynamic Reward Flight be upgraded to the next cabin using Points?
Can I cancel or amend my Dynamic Reward Flight booking?
How can I find out the number of Points needed for a Dynamic Reward Flight?
Can I book a one-way Dynamic Reward Flight?
How far in advance should I book Dynamic Reward Flights?
How can I upgrade my flight using Business Rewards Points?
Do I have to pay anything extra to upgrade a booking using Business Rewards Points?
Can any fare be upgraded using Business Rewards Points?
How can I find out how many Points I need to upgrade a flight?
Will my organisation still earn Points if I upgrade my booking with Points?
What if I want to cancel my upgrade?
Can I pay using a combination of Business Rewards Points and cash?
What do I get when I upgrade a booking using my Points?
Can I upgrade any ticket using Business Rewards Points?
How do I pay for taxes, fees and charges applicable to my Dynamic Reward Flight?
If I used expiring Points, what happens when I refund the ticket?
Do I have to upgrade all passengers in the booking, or can I just upgrade one?
Can I upgrade tickets that were bought with Skywards Miles or Cash+ Miles?
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