Claim a refund
Have you found a fare online that’s lower than our offer? Make your claim now.
About Booking Online
If you see our Best Price Guarantee icon next to your fare, it’s our promise that you won’t find a better fare for your flight anywhere else on the web. In fact, if you find the same flight for at least EUR 15 less, we’ll refund you the difference.
If we promise that we’ve given you the best price for your Emirates flight itinerary, then we’ll honour it – if you find the same flight at least EUR 15 cheaper online, we’ll give you the difference back. Wherever you see our Best Price Guarantee icon, you can be sure you’ve found the best online price for your Emirates flight only on emirates.com.
Claim back the difference in just three easy steps.
Step 1: Book your flight on emirates.com
Step 2: Complete the claim form including the website link where you found the lower fare for the same flight. Make sure that the lower Emirates fare you have found is on another website where you can book the same Emirates flights. Submit it by midnight on the same day you booked your flight.
Step 3: We’ll refund the difference to the card or account you used to pay the fare.
Take a screenshot or printout of the lower fare on the website to help us guarantee your claim.
Terms and conditions apply.