Special offers

Enjoy two complimentary hotel nights in Dubai

Using the promotional code DUBAI20, enjoy two complimentary hotel nights in Dubai* 10kg excess baggage* and UAE 30 day Tourist Visa when you book and fly Emirates to Dubai.  

Simply book a return flight to Dubai in Economy, Business or First Class.

Economy Class bookings

  • Two complimentary nights’ accommodation at the Aloft Me’aisam or Aloft Dubai South + + UAE 30 day Tourist Visa

Business and First Class bookings

  • Two complimentary nights’ accommodation at the JW Marriott Marquis or Marriott Al Jaddaf + + UAE 30 day Tourist Visa

Hurry, book by 3 March 2020 for travel from 14 February until 30 September 2020.

Offer is subject to availability. See full terms and conditions below.

How to redeem this offer:

  • Book a valid flight on emirates.com using the promotional code: DUBAI20 between 10 February and 3 March 2020.
  • Once booking has been paid and confirmed through emirates.com your request for a complimentary hotel stay will be processed.
  • Bookings for this special hotel offer must be reported at least 96 hours prior to arrival. No bookings will be made for requests reported after the 3 March 2020. Emirates will not accept requests for specific hotels.
  • Once your accommodation is confirmed, an accommodation itinerary will be emailed to you by Emirates within 72 hours. The hotel stay is only available for the arrival night as per the flight schedule indicated on your ticket.
  • The issued accommodation itinerary along with a valid ID must be presented at time of check-in at the hotel.

Offer is subject to availability.  *See full terms and conditions below.

 

Terms and conditions

Validity

  • Offer available for new bookings made on emirates.com using promotional code DUBAI20 between 10 February and 03 March 2020 inclusive, and cannot be claimed retroactively on existing bookings.
  • Offer is applicable for the provision of 1 room per flight booking, and not 1 room per passenger.
  • Valid for hotel stays between 14 February – 30 September 2020.
  • Accommodation will be provided for the first 2 nights of stay in Dubai, and cannot be specified for later dates and hotel stay must therefore fall within the valid periods.
  • Offer is valid for itineraries originating from Cambodia, Indonesia, Philippines, Thailand, Taiwan and Vietnam only and travelling to Dubai.
  • The offer does not include meet and assist at the airport, nor airport transportation.
  • Chauffeur drive available in Dubai for eligible First and Business class passengers. Chauffeur drive must be booked as per normal process.

Redeeming your offer

  • Once flight booking has been paid and confirmed through emirates.com using the specified promotional code, DUBAI20, a request for a complimentary stay will automatically be processed.
  • The complimentary hotel stay and/or visa will then be booked and confirmed and an
  • Accommodation Itinerary will be emailed to you directly from Emirates within 72 hours. Emirates will not accept requests for specific hotels.
  • The issued Accommodation Itinerary along with valid ID must be presented at time of check-in at the hotel.
  • Bookings for this special hotel offer must be reported at least 96 hours prior to arrival. No bookings will be made for requests reported after the 03 March 2020.
  • Visas will be issued within 30 days of arrival to Dubai.

Flight/Ticket terms and policy

  • Complimentary accommodation in Dubai is available for a stay time that is equal to or more than 10 hours.
  • Offer valid on return fares to Dubai only; offer will not be valid on onward journeys.
  • Offer not applicable on industry discounted tickets or group discounted tickets.
  • Offer is valid on flights operated by Emirates only.
  • Offer not valid for flight purchased either partially or fully with reward tickets, or award upgrade. Return tickets only. Not applicable on redemption skywards ticket, industry discounted tickets or group discounted tickets.
  • Offer not valid on complimentary tickets and redemption tickets.
  • Emirates will offer 10Kg excess baggage which will be filed in the fare rules and appear on the ticket for outbound and inbound.

Hotel terms and policy

  • The offer includes two (2) complimentary nights’ stay either at Aloft Me’aisam or Aloft Dubai South for Economy Class, or in JW Marriott Marquis or Marriott Al Jaddaf for First and Business Class passengers on room-only basis; and is subject to availability. If the hotel offered respective to the passengers’ class of travel is not available, Emirates will book a room at a hotel with a comparable star rating.
  • Accommodation provided is based on the class of travel at the time of original ticket purchase only. Where the flight ticket is a mix of Classes, the accommodation for the lowest class will be provided.
  • A 24 hour check-in and check-out policy applies. Check-in time is referenced from Dubai scheduled flight arrival time of the original booking.
  • The complimentary stay will always be for two (2) consecutive nights and booked starting from the date of arrival in Dubai
  • One (1) complimentary room will be extended per booking. Should the number of passengers in the booking exceed the capacity of the provided room, an additional room will be booked automatically.
  • Offer is valid for children only when accompanied by at least one adult who is 21 years old or above. Proof of age may be required at check-in.
  • In case of eligible passengers sharing a room, the offer will not be combinable and only 2 complimentary night will be extended in total for both passengers.
  • The offer includes taxes and Tourism Dirham Fee.
  • Passengers travelling on Mixed Class fares will be entitled to lowest class Complimentary nights
  • Emirates is not responsible for any additional room charges, incidentals, mini-bar etc. All additional charges will be the responsibility of the passenger.
  • The offer includes nothing other than that expressly stated to be included as part of the offer. The guest will be responsible for all other costs and expenses associated with availing of the offer and the hotel stay including but not limited to travel insurance, food, and transfers (other than as provided for under these terms) and any other ancillary costs associated with the offer and the hotel stay.
  • In case of flight rebooking, change requests for rooms will be subject to availability, and no change is permitted within 96 hours prior to travel.
  • Guests may be required to provide a credit card at check-in to the hotel.
  • Any date change requests to the hotel booking due to change in flight dates will be amended only subject to availability and is not guaranteed.
  • If the flight booking is cancelled, the confirmed hotel booking will be automatically cancelled without any notification. Any rebooking within the sale period will need to be sent to email addresses below as a separate request.
  • In case of no-show, the confirmed hotel booking will not be re-bookable.
  • Bookings for this special hotel offer must be made at least 96 hours prior to arrival or before 03 March 2020 whichever is earlier.

Visa offer Terms and Conditions:

  1. Visa application along with mandatory required documents (such as passport copy, photo) with flight ticket needs to be emailed to IDDubaiPushCampaign@emirates.com or submitted at the Emirates ticket counter at Indonesia, Philippines, Vietnam, Thailand, Taiwan and Cambodia
  2. The documentation requirements are as per UAE immigration rules and are subject to change without notice. Passport validity at time of travel date must be 6 months or more.
  3. Accurate and completed visa application must be submitted no less than 5 working days prior to departure date. UAE Working days are Sunday until Thursday excluding weekends and UAE public holidays. There may be occasions when the visa processing may take longer, and Emirates will not be liable for the same.
  4. Free visa is subject to UAE Immigration approval. Emirates will bear costs of the first application and in case of visa rejection; any resubmission will be paid separately by passenger at regular visa fees.
  5. Any overstay on the ‘30 Day Tourist visa’ is illegal, and will incur penalties as charged by UAE Immigration authorities. These penalties are liable to be paid directly by the passenger, with no chargeback to Emirates.
  6. Emirates flight tickets must be issued prior to applying for the visa.
  7. If Emirates ticket is cancelled or passenger is a no-shows on the flight, then the approved visa/s will be cancelled and passenger will be charged a penalty of AED 111.00 equivalent towards the visa cancellation. Rebooking/ no-show charges may additionally be applicable as per the fare rule.
  8. Visas are non-extendable, non-transferrable, non-refundable and non-changeable.
  9. Offer is limited and all visa applications must be submitted to EK Retail office to email addresses below not later than 03 March 2020