Accessibility informationSkip to the main content
For safer travels

Spend less time at the airport, more time enjoying your travels

DUBZ powered by dnata offers services that make it easy and convenient for you to travel. Choose a package that suits you best and enjoy exclusive rates for Emirates customers. Select services from basic Home Check‑in to baggage disinfection, airport fast‑track and home COVID‑19 PCR testing. You can even upgrade your package to include a full meet and greet service.

Services for your convenience

  • Concierge Service
    Take advantage of our baggage porters at Departures and Arrivals. They can take your bags to check-in, or they can pick up your luggage from the baggage belt and take it to your onward transport.

    Look out for our porters at the entrance to Emirates Terminal 3 Departures, and after Passport Control at Arrivals.

    AED 40 for a regular trolley.
    AED 100 for a flat-bed trolley.
  • Baggage wrapping
    To help you keep your bags secure and protected on their journey, we can wrap your bags in strong transparent plastic.

    Find the baggage wrap machines just before check-in at Departures in Emirates Terminal 3.

    AED 40 for each standard size bag.
    AED 80 for each oversize bag.
  • Luggage storage

    If you have time to spare before your next flight, drop your bags in our safe storage at the airport and you can head back into the city hands-free. Left luggage is ideal when you have to check out from your hotel long before your flight, or if you’re on a short stopover on your way through Dubai.

    Find the left luggage storage at Arrivals in Emirates Terminal 3.

    These are the charges to store your bags for up to 12 hours:

    Bag typeCharge
    Standard bag (maximum dimensions of 21 by 24 by 11 inches)AED 35
    Large bag (larger than 21 by 24 by 11 inches)AED 40
    ValuablesAED 40
  • Odd-shaped luggage
    If you’re flying with baggage that’s a funny shape, you may need to take a few extra steps to check it in.

    Some baggage doesn’t travel easily on a conveyer belt. That includes round, irregular-shaped parcels; bags with loose straps or with handles that can’t be removed or secured; or bags that don’t have a flat surface.

    If that sounds like your baggage, you need to repack it in a cardboard box which you can find at the baggage wrapping kiosks just before check-in. You can also get travel bags from airport duty free. Otherwise, you can always send bulky items through our Emirates Skycargo services.

    If you’re looking for information about outsized baggage like sports equipment or mobility aids, you can find that information here.