COVID-19 information hub

Check this list of authorised COVID-19 test laboratories (opens in a new window) in each of our current destinations. This includes a list of COVID-19 test laboratories in Dubai (opens in a new window).

For more information about special rates and COVID-19 PCR test requirements for travel to and from Dubai, go to our Travel requirements for Dubai page(opens in the same window) .

For information about COVID-19 test requirements for travel to our current worldwide destinations, go to our Travel requirements by destination page(opens in the same window) .

If you do not have the correct travel documents and required negative COVID-19 test certificate you will not be able to board the flight.

The COVID-19 test requirements vary in each destination.

You may need to take a COVID-19 PCR test before you travel to or connect through Dubai. Children under 12 years old and passengers with moderate or severe disabilities do not have to take the test to travel or connect through Dubai. Moderate or severe disability includes neurological disorders and intellectual or developmental disabilities. For example: Acute spinal cord injury, Alzheimer's disease, Amyotrophic lateral sclerosis (ALS), Ataxia, Autism spectrum, Bell's palsy, Brain tumours, Cerebral aneurysm, Cerebral palsy, Down Syndrome, Epilepsy and seizures. All other passengers, including those who are visually impaired, hearing impaired or physically challenged must hold a negative COVID-19 PCR test certificate as per the requirements.

For more details visit our Travel requirements for Dubai page(opens in the same window).

If you are travelling beyond Dubai, you need to check the COVID-19 test requirements for your final destination on our Travel requirements by destination page(opens in the same window).

There may be specific departure requirements in your country before you leave. Check the information on our Travel Requirements page(opens in the same window).

You must wear cloth or medical mask throughout Dubai International, during boarding, throughout your flight, and as you leave the aircraft. Children under 6 years old and customers who have certain medical conditions do not have to wear a mask.

Due to local government regulations, only medical face masks are accepted on flights from Dubai to Germany, France, and Austria.

If for medical reasons you’re unable to wear a mask throughout your entire journey, just contact us 48 hours before your flight to request an exception and present your medical certificate at check-in. You don't have to complete our MEDIF form. Then the cabin crew on your flight will be aware of your exemption.

The medical certificate must have the following information.

• Your name (as mentioned in your travel document)
• Your date of birth (as mentioned in your travel document)
• Reason for the mask exemption on-board the flight
• Your Doctor’s name
• Doctor’s signature, official stamp and/or license number
• Date of issuance

The validity of the medical certificate must be up to 3 months/ 90 days from the date of issuance. This document must be carried with you at all times during your journey.

The face mask exemption is valid only on-board an Emirates aircraft.

The transit rules for Dubai depend on where you are travelling from, where you have transited through, and the requirements of your final destination. It also depends on the countries you have recently visited.

Check the latest rules for transiting in Dubai as a tourist(opens in the same window) or a resident(opens in the same window).

You must also meet the requirements for every country you travel to and transit through on your journey, in addition to your final destination(opens in the same window).

The rules change frequently so check for updates regularly before you travel.

We’ve extended the validity of any Skywards Miles due to expire on or after April 2020 until 31 August 2022. If you’re not travelling, you can spend your Miles on rewards with our hotel, retail and lifestyle partners. Or you can plan for your next trip and book flights with Emirates, flydubai and our partner airlines up to 11 months ahead. 

Click here to see how we can help you make the most of your Skywards Miles.

We’ve extended the current tier status of Emirates Skywards members whose review date is before June 2022 for another 12 months. As we recognise that ongoing uncertainties could impact your ability to travel, we’ve also made it easier for you to retain your tier membership.

Click here to find out more.