Essential information

Here’s the place to look for answers to many of your travel questions

Baggage: It is important to be aware of what you can and cannot take with you when you fly.

Visa & passport information: Learn what travel documents you’ll need to have with you on your journey.

Travelling with infants: From priority boarding at the gate to bassinets on board, we make it easier to travel with young children.

Unaccompanied minors: We’ll look after your unaccompanied children from start to finish, so you never have to worry.

Don't miss your flight: Boarding gates close 20 minutes prior to departure. Make sure you are familiar with the airport rules.

Banned substances in the UAE: Important information concerning illegal drugs and medications for travellers entering or transiting the UAE.

Dietary requirements: See our meal options for passengers with special medical or religious dietary requirements.

Information for customers with special needs: We’re committed to making it easier for all of our passengers to travel with us.

Health & travel: Information and tips to help ensure that your travels are as healthy and enjoyable as possible.

Airports worldwide: Know what to expect at the airport when flying to and from one of our many destinations.

Dubai Connect: Find out how you can connect in comfort during your stopover.

Rules and notices: The Terms and conditions of your Emirates ticket.

Group Travel: Find out how Emirates can help make your next group travel experience special.