Emirates NBD Skywards Card – Spend and Win Terms and Conditions
Promotion Period: 15 March until 14 May 2024
Twenty (20) Eligible Cardholders will be selected at random, each having achieved the conditions for entries to the lucky draw as of 31 May 2024, each winner will receive 50,000 Skywards Miles.
Eligible Cardholders are Emirates Skywards members with an Emirates NBD Visa Skywards Infinite and or Signature Cards, who download the Skywards Everyday app and save the Emirates NBD Skywards Credit Card in the Skywards Everyday app and meet the qualifying spend criteria.
Eligible cardholders have to spend AED 100 at any Skywards Everyday partner and for every AED 100 spend at any Skywards Everyday partner, the member will get one entry into the draw.
Eligible transactions must be made with Emirates NBD Skywards Visa Infinite and Skywards Visa Signature Credit Cards and does not apply to transactions made with any other payment method or any other bank cards.
No Eligible Cardholder may earn more than 1 prize during the Promotion Period. This Promotion is not valid in conjunction with any other promotion, campaign or offer of Emirates NBD.
These Terms and Conditions are in addition to the standard Emirates NBD Card Terms and Conditions.
- To participate in Skywards Everyday, Members must download the Skywards Everyday mobile application (“Skywards Everyday App”) from the Google Play Store or iOS App Store and sign in using their Emirates Skywards Account credentials.
- Members wishing to participate in Skywards Everyday and earn Skywards Miles, must link an Eligible Payment Card (as defined below), via the Skywards Everyday App following the instructions set out in the Skywards Everyday App (“Linked Payment Card(s)”).
- To earn Skywards Miles with Skywards Everyday, Members can link a maximum of five (5) Eligible Payment Cards.
- A maximum of five (5) amendments can be made to the Linked Payment Cards in any twelve (12)-month period from the date the first payment card is linked within the Skywards Everyday App.
- Eligible Payment Cards must be linked via the Skywards Everyday App prior to making a purchase with Skywards Everyday Partners (as defined below) in order for such purchase to be eligible for Skywards Miles earning under Skywards Everyday.
- Emirates Skywards recommends that Members link their Eligible Payment Card via the Skywards Everyday app at least 24 hours prior to making your first purchase at a Participating Outlet (as defined below) to ensure that your purchase is recorded.
- Eligible Payment Cards
a. Visa Eligible Payment Cards includes all internationally issued payment cards bearing the Visa symbol in markets where Visa supports card linking.
b. MasterCard Eligible Payment Cards includes cards bearing the MasterCard symbol and issued in markets supporting card linking: Argentina, Australia, Brazil, Canada, Denmark, Germany, Qatar, United Arab Emirates, United Kingdom and United States of America.
c. Payments made with Linked Payment Cards via Apple Pay or Google Pay are accepted. - Ineligible Payment Cards
- Skywards Miles cannot be earned on transactions made using any of the following payment cards: Amex, Diners Club, retailer store cards or gift cards.
- All purchases made using a Linked Payment Card will be automatically tracked in order to calculate the value of Skywards Miles to be credited to the relevant Member Account.
- It is not possible to add Eligible Payment Cards to more than one Member Account within the Skywards Everyday App.
- In linking an Eligible Payment Card in the Skywards Everyday App, the Member confirms, warrants and represents that they are the registered cardholder or have obtained permission from the cardholder.
- By linking an Eligible Payment Card, and participating in Skywards Everyday, you as the Member agree to the Skywards Everyday Terms and Conditions, and authorize Visa and/or Mastercard (as the payment service providers) to, (i) monitor transactions on your Linked Payment Card(s), (ii) identify qualifying transactions, and (iii) share transaction details (such as participating merchant store, date, time and purchase value) with Emirates and Emirates’ relevant service providers in order to award eligible Skywards Miles. Members may opt-out of transaction monitoring via the Linked Payment Card(s) at any time by clicking ’Remove Card’ against each Linked Payment Card on the Skywards Everyday App, after which no Skywards Miles shall be earned through transactions on such Eligible Payment Card.
- Skywards Miles can only be earned through Skywards Everyday via Skywards Everyday Partners at Participating Outlets, as listed on the Skywards Everyday App (as updated from time-to-time).
- Members will earn 1 Skywards Mile for every AED 3 spent across all Skywards Everyday Partners except for grocery stores and pharmacies. Members will earn 1 Skywards Mile for every AED 5 spent with Skywards Everyday Partners in the grocery and pharmacy category.
- Skywards Miles will be awarded in whole numbers only. The number of Skywards Miles awarded will be rounded to the nearest whole number.
- Skywards Miles earned for eligible purchases will be credited to the applicable Member Account after the transaction has been processed and verified by the payment network (Visa or MasterCard), which could take up to 10 days.
- Where select Skywards Everyday Partners offer a full refund under their own refund policy, Skywards Miles will only be credited to the Member Account (i) after the relevant refund period has expired, and (ii) if the relevant purchase has not been cancelled or refunded.
- Skywards Miles will be awarded based on the total Linked Payment Card spend value at Participating Outlets, excluding VAT and any other applicable taxes (including, without limitation, municipality imposed taxes).
- Skywards Miles will only be awarded for purchases where payment is made directly at the point of sale using an eligible Linked Payment Card. Skywards Miles may not be awarded where any other payment method is followed, such as where a Participating Outlet accepts payment via QR codes or online payment links. Skywards Miles are not eligible on purchases paid in full or part with cash, gift cards, store credit or in the case of exchange of products.
- By participating in Skywards Everyday, Members acknowledge and agree that Participating Outlets may share confirmation of purchases or refunds with Emirates where required by Emirates for audit purposes or in the case of a customer dispute.
- In addition to the standard Skywards Miles earning proposition, Emirates Skywards and participating Skywards Everyday Partners may offer more than one incentive per transaction during promotional periods from time-to-time.
- On occasion, and/or subject to Skywards Everyday Partner offers, Emirates Skywards Tier Miles may be awarded where advertised on the Skywards Everyday App. Tier Miles will be calculated as per the details provided on the Skywards Everyday App.
- All services, goods and products are provided to customers directly by applicable Skywards Everyday Partners via their Participating Outlets. Such Skywards Everyday Partners’ participation in Skywards Everyday shall not constitute an endorsement by Emirates of any product, good or service and Emirates is not involved in the delivery or provision of the same. Members availing such products, goods and/or services will be entering into a legal relationship with the relevant Skywards Everyday Partner. To the maximum extent permitted by applicable law, Emirates excludes all liability to any Member or other person of whatsoever nature in respect of any negligence, wilful misconduct, poor service or other breach of obligation arising out of the provision of, or failure to provide, products, goods and/or services by or on behalf of a Skywards Everyday Partner in connection with a Member’s availing of such products, goods and/or services.
- Skywards Miles are not eligible on select purchases or services as determined by Emirates Skywards or Skywards Everyday Partners, including but not limited to:
a. online purchases, whether from Skywards Everyday Partner eCommerce sites or third party sites; and
b. 24 karat gold bars and coins.
- Members may earn up to a maximum of 999,999 Skywards Miles through Skywards Everyday per eligible purchase.
- In the event that any misuse, abuse, gaming or fraudulent activity is detected or suspected with respect to Skywards Everyday or the use of any Linked Payment Card, Emirates Skywards reserves the right to reverse any Skywards Miles credited to a Member Account and/or to suspend/disable such Member Account to prevent any future accrual of Skywards Miles. Skywards Everyday Partners reserve the right to decline to award Skywards Miles for a purchase they detect as fraudulent.
- Where Skywards Miles have been credited to a Member Account erroneously due to a technical issue, error, mistake or malfunction, Emirates Skywards reserves the right to reverse any such Skywards Miles incorrectly credited.
- It is the responsibility of each Member to check that Skywards Miles have been earned for each respective eligible purchase. Where Skywards Miles have not been credited to a Member Account for an eligible transaction, Members are requested to contact the Emirates Contact Centre along with a copy of the credit or debit card payment receipt. In providing a transaction receipt to Emirates, the Member agrees to Emirates utilising the information contained in the transaction receipt solely for the purposes of validifying and crediting missing Skywards Miles to the applicable Member Account.
- To cease participation in Skywards Everyday, Members must remove all Linked Payment Cards listed under the ‘My Cards’ section of the Skywards Everyday App. This must be done prior to deleting the Skywards Everyday App.
- Each Participating Outlet’s location data (according to Google Maps) published on the Skywards Everyday App is provided by the applicable Skywards Everyday Partner. Emirates Skywards is not liable for the accuracy of information displayed via Google Maps.
- Emirates may amend, suspend, add to or remove any Skywards Everyday Partner and/or any of its Participating Outlets from the Skywards Everyday App from time-to-time. It is the responsibility of Members to check that any outlet or venue is listed as a Participating Outlet of a Skywards Everyday Partner before making any purchase.
- Skysurfers are not eligible to participate in Skywards Everyday due to age restrictions. Eligible Payment Cards issued to Skysurfers can be added to their Parent/Guardian’s Member Account.
- My Family and Business Rewards accounts are ineligible to participate in Skywards Everyday.
- For the purposes of awarding Skywards Miles and managing and operating the Skywards Everyday App and Members’ participation in the same, Emirates collects and uses certain personal information and may transfer such personal information to third parties who are Emirates’ service providers. Such personal information includes:
a. Identity data, limited to full name, email address, date of birth, gender, country of residence;
b. Emirates Skywards Account Information, limited to Emirates Skywards Account and tier status;
c. Transactional data, limited to the date and time of the transaction, the transactions value and number of Skywards Miles earned.
- For more details on how Emirates processes personal information, see the Emirates privacy policy available in the below link.
- Except where Emirates suspects any abuse, misuse or fraudulent activity, Emirates will not share any Member's personal data with Skywards Everyday Partners. Other than in such exceptional circumstances as outlined above, Skywards Everyday Partners will have access to anonymised transactional data only.
- The following terms shall have the following meanings:
a. “Skywards Everyday Partner” means a third party provider of products, goods and/or services that is participating in Skywards Everyday and that is listed on the Skywards Everyday App as such from time-to-time.
b. “Participating Outlet” means an outlet of a Skywards Everyday Partner that is participating in Skywards Everyday and that is listed on the Skywards Everyday App as such from time-to-time.
- The terms “Account”, “Member”, “Skywards Everyday”, “Skywards Miles” and “Tier Miles” shall have the same meanings given to them under the Emirates Skywards Programme Rules (link below).
- Skywards Everyday is a part of the Emirates Skywards Programme Members’ participation in Skywards Everyday is at all times subject to these Skywards Everyday Terms and Conditions, and the Emirates Skywards Programme Rules and Emirates Privacy Policy.