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COVID-19 information hub
Find out everything you need to know about our current flights, COVID-19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options.
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Live chat

General queries:

+33157324999+33157324999Additional notes:
French language will be available 08:00 - 18:00 (Monday - Friday) and 09:00 - 17:00 (Saturday - Sunday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Help and support

Contact us worldwide

Check the location and opening hours of our offices worldwide.

Help and support

Baggage portal

Find out how much baggage and luggage you can take on board, and learn all about our baggage rules.
Facebook official page
Our customer service teams are online 24/7 to answer your queries in English and Arabic.
Twitter official page
Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.