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Update

Passengers must carry a negative PCR certificate for specific Emirates flights

Last updated: 9 July 2020, 18:50 Dubai (GMT+4)

Effective 10th July, if you are flying with Emirates from the countries or airports specified below, you must carry a negative PCR certificate issued by a local government approved laboratory to be accepted on the flight. If the UAE government has specified a designated laboratory in your country of origin, you must get your test certificate from that lab. Certificates must be issued no more than 96 hours before departure:

  • Afghanistan
  • Bangladesh
  • Egypt
  • India
  • Iran
  • Nigeria
  • Pakistan
  • Philippines
  • Russian Federation
  • Sudan
  • Tanzania
  • USA - Dallas Fort Worth (DFW), Houston (IAH), Los Angeles (LAX), San Francisco (SFO), Fort Lauderdale (FLL) and Orlando (MCO), including passengers originating from California, Florida and Texas connecting to an Emirates flight from any of our airports worldwide to Dubai.
Update

New guidelines for passengers flying to and from Dubai

Last updated: 8 July 2020, 11:55 Dubai (GMT+4)

If you’re a Dubai resident or a tourist planning to travel to Dubai, you need to follow government guidelines. Find out the process on our Flying to and from Dubaipage.

Update

IMPORTANT INFORMATION: Article 7 of Royal Decree 463/2020 of 14 March

Last updated: 30 June 2020, 08:33 Dubai (GMT+4)

 

Article 7 of Royal Decree 463/2020 of 14 March, declaring the state of alert for the management of the health crisis caused by COVID-19, on the restriction of the freedom of movement of people, whereas, during the period of the state of alert, people may travel on public roads only for certain taxed activities. In this sense, and unless the ticket is acquired for the accomplishment of any such activities:

IT IS ADVISED NOT TO TRAVEL EXCEPT FOR THE ABOVE UNAVOIDABLE REASONS.

In any case, the recommendations and obligations issued by the health authorities must be complied with during any movement.

Update

Emirates adds more destinations bringing network to over 50 cities in July

Last updated: 29 June 2020, 16:25 Dubai (GMT+4)

Latest additional flights for travellers:

  • Amman, Athens, Barcelona, Brussels, Geneva, Glasgow, Larnaca, Munich, Rome, Washington DC (all from 15 July), Malé (from 16 July), Los Angeles (from 22 July), Dar es Salaam (from 1 August), Prague and Sao Paulo (from 2 August), and Boston (from 15 August)
  • These will bring Emirates’ offering flights for passengers from Dubai to over 50 cities, including existing flights to Amsterdam, Auckland, Bahrain, Beirut, Brisbane, Cairo, Chicago, Colombo, Copenhagen, Dhaka, Dublin, Frankfurt, Hanoi, Ho Chi Minh City, Hong Kong, Islamabad, Jakarta, Kabul, Karachi, Khartoum, Kuala Lumpur, Lahore, London Heathrow, Madrid, Manchester, Manila, Milan, Narita, New York JFK, Osaka, Paris, Perth, Seoul, Singapore, Sydney, Taipei, Tunis, Toronto, Vienna and Zurich.

Do I need to reconfirm my flight?

If you booked your flight after 10 June for travel after 1 July, you don’t need to reconfirm your flight. However, if you booked your flight before 10 June for travel between 1 July and 15 September, you will need to contact Emirates to reconfirm your flight 21 days before your scheduled departure. For bookings made with travel agents, please contact them to make the necessary arrangements

Please follow the below link to find everything you need to know about our current network, safety, products, services and travel guidance.

Flight suspension

We don't have any updates at the moment.

Be aware of COVID-19 related phishing email and scams

Last updated: 27 May 2020, 16:45 Dubai (GMT+4)

We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates.

Please be careful to protect your personal information and don’t respond or click on links in such emails. The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: emirates@e.emirates.email or do-not-reply@emirates.email

Operational changes

We don't have any updates at the moment.