Article 7 of Royal Decree 463/2020 of 14 March, declaring the state of alert for the management of the health crisis caused by COVID-19, on the restriction of the freedom of movement of people, whereas, during the period of the state of alert, people may travel on public roads only for certain taxed activities. In this sense, and unless the ticket is acquired for the accomplishment of any such activities:
IT IS ADVISED NOT TO TRAVEL EXCEPT FOR THE ABOVE UNAVOIDABLE REASONS.
In any case, the recommendations and obligations issued by the health authorities must be complied with during any movement.
If you’re a Dubai resident or a tourist planning to travel to Dubai, you need to follow government guidelines. Find out the process on our Flying to and from Dubai page.
Latest additional flights for travellers:
Do I need to reconfirm my flight?
If you booked your flight after 10 June for travel after 1 July, you don’t need to reconfirm your flight. However, if you booked your flight before 10 June for travel between 1 July and 15 September, you will need to contact Emirates to reconfirm your flight 21 days before your scheduled departure. For bookings made with travel agents, please contact them to make the necessary arrangements
Please follow the below link to find everything you need to know about our current network, safety, products, services and travel guidance.
We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates.
Please be careful to protect your personal information and don’t respond or click on links in such emails. The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: firstname.lastname@example.org or email@example.com
Updates to checked baggage screening
For your safety, the General Department of Airport Security is required to inspect all checked baggage. Therefore, during the screening process some bags may be opened for further inspection.
To avoid missing your flight and baggage delays, Dubai International airport, the Dubai Airport Police and Emirates have agreed to a new bag check process in which customers no longer need to be present for the open-bag inspection. Instead, the Dubai Airport Police in the presence of an Emirates representative will open and inspect the bags.
In the case where these inspections are required, your bag(s) will be opened and the contents searched for prohibited items only. Any items found that are prohibited in checked baggage due to safety and security concerns will be confiscated. Please visit our Dangerous Goods page for a full list of prohibited items.
Upon completion of the inspection process, the contents will be returned to your bag and you will receive a letter from Dubai International airport explaining the reason the bag was opened. In some situations, customers may be requested in person for the bag inspection. For more information, please visit the Dubai International airport website.
Smart baggage restrictions
In line with IATA regulations, there will be restrictions on smart bags as checked-in or carry-on baggage on all Emirates flights as follows:
For cabin baggage:
For checked baggage: