Important:Emirates’ flights to Hong Kong
Emirates Skywards
Benefits
How does my travel coordinator access my account online?
Your travel coordinator will not have access to your online account unless you share your account credentials with them.
Related questions
- Can my family or travelling companion benefit from my tier membership when they travel?
- What is the seat guarantee benefit and how do I use it?
- What are the benefits of each of the different membership tiers?
- How long is the Gold Partner membership valid?
- What is a Last Seat Flex Plus reward?
- What is a Gold Partner membership?
- Can I change my Gold Partner nominee?
- How do I book an instant upgrade reward?
- Can I upgrade one part of a multi-flight journey?
- How do I auto-renew a Gold Partner nominee?
- Am I automatically entitled to free upgrades if I’m a Skywards member?
- Can I use the Miles earned on my current flight towards an instant upgrade on the same flight?
- Will I receive a higher baggage allowance if I upgrade?
- Can an unaccompanied minor of an Emirates Skywards member be upgraded?
- Can I top up my Miles to upgrade?
- Will having a digital card change my membership benefits?
- When and where can I get lounge access?
- Do I get any excess baggage allowances?
- Do I need to pay if I want to choose my seat after I’ve booked my ticket?
- What are the rules and charges for airport lounge access in Dubai?
- Can a travel coordinator benefit from my Emirates Skywards membership?
- Do I have to pay to choose my seat at check-in?
- Who can I invite to join My Family?
- What are the rules and charges for access to our worldwide lounges excluding Dubai?
- How many members can be part of My Family?
- What is a Family Head?
- Can anyone create a My Family account?
- What is a Family Member?
- How many Miles can I contribute to My Family?
- What are the eligible redemption types for Skywards Members to redeem from My Family Account?
- How long are Skywards Miles in the My Family account valid for?
- Can I change the percentage of Skywards Miles I contribute to My Family?
- What personal details will be shared with other members in My Family?
- What happens to the Miles in case of Family Head being deceased?
- How long are my Skywards Miles valid for?
- Can I pool Skywards Miles earned on flydubai into My Family?
- If I upgrade, will I be served meals as per the purchased class or the upgraded class?
- If I spend Miles on an upgrade, can I use the Chauffeur-drive service?
- If I upgrade on board with cash, will I be awarded additional Miles as per the upgraded class?
- When I join My Family, what happens to the Skywards Miles and Tier Miles I earned as an individual Emirates Skywards member?
All FAQ topics
- Baggage and lost property
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- Booking with Emirates
- COVID-19 Information
- Cancelling or changing a booking
- Dubai International airport
- Emirates Business Rewards
- Emirates Skywards
- Managing your trip
- Our network and codeshares
- Privacy
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- Travel Requirements
- Travel advisory
- Troubleshooting
- Working with Emirates