You don’t currently need to call us to cancel your booking as we will not charge no show fees. Please however complete the Travel voucher request form to re-book your flight later.
We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.
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In light of health concerns globally, we strongly advise our customers to avoid visiting our physical offices at the moment.