Cancel a booking

Can I cancel my booking online?

Yes. Depending on the type of ticket you hold, you’ll be able to cancel your booking and request the refund by using the link in Manage a booking.

If you don’t see this option for any reason, or your booking is no longer active but you still wish to request a refund, you can still cancel your booking and request a refund. Please note this is only for bookings made directly with Emirates, either on emirates.com or through our contact centres and offices.

If you booked through a travel agent and haven’t started your journey yet, please contact your travel agent to make any changes.

There may be a fee associated with cancelling your booking depending on the fare conditions of your ticket, and some tickets are non-refundable. Consider changing your booking instead if the fare conditions permit this.

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