HELP
You can request a refund by completing our form. We will process the refund according to the rules of your fare at the time you bought your ticket.
You can keep your original ticket and fly later, or request a refund.
How to request a refund:
Use the refund form if you bought your ticket more than 24 months ago. If you bought your ticket within the last 24 months, please contact your travel agent for a refund.