Experience
Contactless journey
Take advantage of our smart technology to travel safely through Dubai International airport and on board
The Emirates contactless journey
See how easy and convenient it is to fly through Dubai International using our contactless technology.
Use your mobile to operate our self check-in kiosks, create your entertainment playlist, and see what’s on your menu. And our biometric path lets you check in, enter the lounge, and board your flight through facial recognition.
The IATA Travel Pass App
Emirates has partnered with the International Air Transport Association (IATA) to make it easier for you to keep track of the latest COVID-19 related travel regulations and have all your testing or vaccination information on hand while you travel.
You can download the app from the iOS App Store or from Google Play.
Learn more about where the IATA Travel Pass is currently offered and more information in our FAQs.
How to register
How to use the app
Biometric path
Instead of reaching for your passport or boarding pass at every point, you can walk seamlessly through the airport using biometric facial recognition.
All it takes to register is a quick photo at check-in to capture your facial data. Then you can breeze through the secure Biometric Smart Zones in Concourse B, Emirates Terminal 3 every time you’re in Dubai.
You can check-in, clear immigration, access our airport lounges in Concourse B, and board your flight at selected gates purely by facial recognition, with more points coming soon.
Together with travel notifications from the Emirates App, you can enjoy a smooth and personalised journey from check-in to the boarding gate.
Self check-in kiosks
It’s easy and quick to check in for your flight using our self check in kiosks. Simply follow the step by step instructions on the touchscreen to complete the whole process without having to visit our desks.
Use our bag drop kiosks to check in your bags at the same time. You can also view your itinerary, choose your seat and add your Emirates Skywards number.
If you’ve already checked in online, you can use our kiosks to check in your bags.
- 1. Scan your passport
- 2. Check in and print your bag tags
- 3. Place your bags on the belt
- 4. Collect your printed boarding pass
Smart Gates
Register to use the Smart Gates at Emirates Terminal 3 and you can fly through Immigration every time you arrive and depart from Dubai.
If you’re a UAE citizen or resident, you can use your passport, boarding pass, or just your UAE ID. You can also use the Smart Gates if you're a GCC national or a visa-on-arrival visitor with a biometric passport.
Simply step into the Smart Gate, scan your ID, wait for a quick photo, and you’ll be on your way in no time.
Digital menus
Look forward to delicious dining on board. Browse through the menu in the Emirates App before you fly and open an offline version when you’re on board. Go to your Trips to see the dining and drinks options for your flight.
You can also browse a contactless version of the menu through our OnAir Wi-Fi network. There’s no need to buy a Wi-Fi package - simply connect your device to the OnAir Wi-Fi network and open the portal in your browser. Scroll down to choose the menu for your travel class.
Frequently Asked Questions
Last updated: 2 May 2021, 06:12 (GMT +4)
You can use the self-service check-in kiosks and bag drop at the check-in area in Terminal 3 if you're travelling to any destination except US and Canada.Last updated: 2 May 2021, 06:12 (GMT +4)
Infants or children who are not tall enough to reach the scanner won’t be able to use the biometric gate and it is currently not wheelchair accessible.