Frequently Asked Questions
You can subscribe at the time of enrolment into Emirates Skywards, by updating your Emirates Skywards account preferences or on the flydubai website.
You can subscribe to receive Emirates, Skywards and/or flydubai news and offers either at the time of enrolment into Emirates Skywards or when you are logged into the Emirates Skywards account page, under Personal Preferences.
You can unsubscribe at any time via the relevant link in flydubai and/or Emirates emails, by updating your Emirates Skywards account preferences or by contacting Emirates or flydubai.
At the time of enrolment into Emirates Skywards, you were given the option to subscribe to Emirates, Emirates Skywards and/or flydubai news and offers. Your communication preferences have been updated accordingly.
This means that the email address you have used is associated with several Emirates Skywards membership numbers or the name you have provided does not match the name on your Emirates Skywards account. Please log in to your Emirates Skywards account and update your email subscriptions under Personal Preferences.