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Emirates is suspending check-in for passengers departing Dubai

Emirates is suspending check-in for passengers departing Dubai effective 08:00hrs on 17 April until midnight (00:00hrs 18 April), due to operational challenges caused by bad weather and road conditions.


Affected customers can contact their booking agent or Emirates contact centre for rebooking.


Passengers arriving in Dubai and already in transit will continue to be processed for their flights. Customers can expect delays to departures and arrivals, and are advised to check the latest flight schedules on


We sincerely apologise for the inconvenience caused. Emirates is working hard to restore our scheduled operations, and our teams will provide all possible support to affected customers. 

Alternate ways to get help if you experience long call wait times

Our Contact Centres are experiencing a large volume of interactions due to heavy rains in Dubai and you may experience long wait times before we can answer you.

  • If your query is not related to travel within the next 48 hours, please contact us later.
  • You can make a new booking on or change an existing booking by contacting your booking agent. 
  • If you want to find out about your flight operations, please check flight status on the website for the latest flight status.
  • To receive flight updates and notifications, please ensure you’ve provided us with your latest contact details.  You can update these here  Manage Your Booking.
  • Online check in for flights of Dubai is temporarily suspended so please proceed to the airport to complete all check in formalities.