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EU Package Directive

If you book additional travel services for your trip or holiday via this link/these links, you will NOT benefit from rights applying to packages under Directive (EU) 2015/2302. Therefore, Emirates will not be responsible for the proper performance of those additional travel services. In case of problems, please contact the relevant service provider.

However, if you book additional travel services via this link/these links not later than 24 hours after receiving the confirmation of the booking from Emirates, those travel services will become part of a linked travel arrangement. In that case Emirates has, as required by EU law, protection in place to refund your payments to Emirates for services not performed because of Emirates’ insolvency, and, where necessary, for your repatriation. Please note that this does not provide a refund in the event of the insolvency of the relevant service provider.

(We/Emirates Airline) has taken out insolvency protection with International Passenger Protection Limited (IPP) (Opens an external website in a new window) as Cover Holder for Certain Underwriters at Lloyd’s. This Insurance is only in respect of the Insolvency of (Us/Emirates Airline) for all monies paid to (Us/Emirates Airline) in respect of Linked Travel & Package Travel Arrangements booked as defined under The Package Travel and Linked Travel Arrangements Regulations 2018 (Opens an external website in a new window) and/or Directive (EU) 2015/2302 (Opens an external website in a new window). If you require to make a claim due to our Insolvency then please contact IPP on UK +44 (0)345 266 1872 or claim online (Opens an external website in a new window).”