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Our contact details in Nairobi

In light of health concerns globally, we strongly advise our customers to avoid visiting our physical offices at the moment. Please select a city below to view contact information.

General queries:

+254207602519+254207602519Additional notes:
You don’t currently need to call us to cancel your booking as we will not charge no show fees. Please however complete the Travel voucher request form to re-book your flight later. We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.

Ticket Office - Nairobi

Parklands Westlands 9West Building opposite Sarit Centre Ring Road, 8th Floor40993100Find us on Google maps Find us on Google maps Opens an external link in a new tab
Closed on Sundays and public holidays
Working hours