If you're an Emirates Skywards member, please log in to populate your profile information.
If any of your Emirates flights within the last two years was delayed and you would like to file an insurance claim, use this form to request a certificate.
Please note that we can’t process any requests submitted by a third party on your behalf, and it may take up to three weeks for us to send the certificate to the personal email address you provide.
If you travelled on a codeshare flight, please contact the operating carrier for assistance.
Only submit the form provided you meet the conditions in the checklist below.