Articles tagged with 'Customer Experience' | Emirates

Media Centre Emirates (Customer Experience)

2021
July
14,
2021
| 07:34 AM Europe/Amsterdam
Dubai, UAE: 14 July 2021 – Emirates is expecting high passenger volumes to pass through Terminal 3 at Dubai International this weekend, 16-17 July, as traveller numbers reach among their highest levels since the pandemic began. With added safety meas...
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July
01,
2021
| 11:53 AM Europe/Amsterdam
DUBAI, UAE, 1 July 2021:  Worldwide leader in travel retail, Travelport, and one of the world’s largest international airlines, Emirates, today announced they have reached a commercial agreement that will allow Travelport-connected travel agencies to...
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June
30,
2021
| 07:18 AM Europe/Amsterdam
Passengers strongly urged to arrive early to Dubai International AirportAll Emirates and DXB touchpoints ready to safely manage increase in passenger trafficDubai, UAE: 30 June 2021 –Emirates is expecting more than 450,000 passengers to travel from, ...
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June
27,
2021
| 11:48 AM Europe/Amsterdam
New members can get to the skies faster with 10,000 Business Rewards points bonusAirline recognises vital role SMEs play in global economic recovery and gives back to help businesses connect to growth opportunitiesDubai, UAE, 27 June 2021: To mark UN...
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May
10,
2021
| 12:44 PM Europe/Amsterdam
Dubai, UAE: 10 May 2021 – Emirates will be showcasing its Premium Economy seats for the first time at Arabian Travel Market 2021 (ATM). The region’s leading travel and tourism exhibition will run from 16-19 May, and will be the first in-person travel...
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April
26,
2021
| 07:20 AM Europe/Amsterdam
Emirates customers can enjoy paperless document verification right from the start of their journeyThe pioneering move will significantly ease travel procedures, reduce wait times and lead to enhanced efficiency and convenience for travellersThe integ...
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April
15,
2021
| 10:57 AM Europe/Amsterdam
Dubai, UAE, 15 April 2021 – Emirates today commenced trials of the International Air Transport Association (IATA) Travel Pass– a mobile app to help passengers easily and securely manage their travel in line with any government requirements for COVID-...
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April
06,
2021
| 11:23 AM Europe/Amsterdam
Dubai, UAE, 6 April 2021 – As part of its annual Ramadan service, Emirates offers a specially curated meal served in ready-to-eat boxes to customers fasting during the holy month. This year, the airline’s in-house designers and product design team co...
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February
21,
2021
| 11:05 AM Europe/Amsterdam
EK215 to Los Angeles supported by over 70 vaccinated frontline team members across the operational spectrumClose to 26,000 of Emirates Group’s frontline aviation workforce already vaccinated with two dosesDUBAI, UAE 21 February 2021: Honouring its co...
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February
03,
2021
| 10:31 AM Europe/Amsterdam
Dubai, UAE, 3 February 2021 – Emirates’ self-check-in and bag drop kiosks at Dubai International (DXB), which made its debut in September last year, have now gone touchless further enhancing the smart contactless journey for passengers travelling fro...
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January
19,
2021
| 07:36 AM Europe/Amsterdam
Dubai, UAE, 19 January 2021 – Emirates has partnered with the International Air Transport Association (IATA) to become one of the first airlines in the world to trial IATA Travel Pass – a mobile app to help passengers easily and securely manage their...
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2020
December
30,
2020
| 05:52 AM Europe/Amsterdam
Dubai, UAE - 30 December 2020: Travel is expected to reach another peak at the end of this week for Emirates, as the airline expects yet another busy period. A high volume of travellers will be making their way to Emirates’ dedicated Terminal 3 facil...
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December
08,
2020
| 09:45 AM Europe/Amsterdam
Dubai, UAE, 8 Dec 2020 - Emirates is getting into the festive spirit. The airline always ends the year with extra trimmings for the holiday season and 2020 is no different. Travellers can look forward to special touches both on board and on the groun...
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December
08,
2020
| 06:41 AM Europe/Amsterdam
Passengers advised to arrive early to Dubai International AirportCustomers reminded to check latest travel requirements for their destinationDubai, UAE - 8 December 2020: Emirates is expecting more than 200,000 passengers to travel through Terminal 3...
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November
30,
2020
| 09:26 AM Europe/Amsterdam
 Locally sourced products provide a boost to more than 1,600 UAE based businesses36 channels on ice feature Emirati music, shows, podcasts and films promoting the UAE’s rich cultural tapestryDUBAI, UAE, 30 November 2020: As customers take to the skie...
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November
29,
2020
| 07:39 AM Europe/Amsterdam
DUBAI, UAE, 29 November 2020: Emirates has been named as the World’s Leading Airline in three major categories at the World Travel Awards 2020: World’s Leading Economy Class, Airline Rewards Programme and Airline Lounge - Business Class.Earlier this ...
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November
26,
2020
| 10:02 AM Europe/Amsterdam
Dubai, UAE 26 November 2020 – Emirates is re-opening its lounges around the world beginning with the Emirates lounge in Cairo International Airport. In the coming weeks, Emirates’ customers can look forward to once again enjoying Emirates lounge serv...
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November
25,
2020
| 09:03 AM Europe/Amsterdam
Dubai, UAE, 25 November 2020 – Delivering on its customer promise, Emirates has completed an intensive programme to clear its backlog of refund requests which was caused by pandemic-related travel disruption.Over the seven-month period starting April...
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November
24,
2020
| 10:36 AM Europe/Amsterdam
Dubai, UAE, 24 Nov 2020 – Emirates has re-launched its Dubai Connect offer which gives customers transiting through its hub a complimentary hotel stay in Dubai. The offer is available to customers booked in all classes with a best connection time tha...
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November
23,
2020
| 10:18 AM Europe/Amsterdam
DUBAI, UAE, 23 November 2020 – Emirates customers can now plan their travels and fly with even greater assurance and peace of mind, with the airline’s latest industry-first initiative to provide expanded, multi-risk travel cover on top of its current...
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November
18,
2020
| 09:02 AM Europe/Amsterdam
Dubai, UAE: 18 November 2020 –Emirates is offering UAE travellers a chance to plan a short getaway or visit family and friends during the upcoming long holiday weekend, winter break and beyond with fares to a range of destinations across Africa, Euro...
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November
18,
2020
| 07:59 AM Europe/Amsterdam
Dubai, UAE: 18 November 2020: Emirates has been recognised as the Best Airline for 2020 at The Sun Travel Awards, and the Best Long-Haul Airline at The Times and The Sunday Times Travel Awards.Following an unprecedented year for travel, hundreds of t...
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November
16,
2020
| 08:01 AM Europe/Amsterdam
DUBAI, U.A.E., 16 November 2020: Emirates has been rated the safest airline in the world in its response to the COVID-19 Pandemic according to the Safe Travel Barometer.The airline, which has set industry-leading safety standards since the resumption...
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October
23,
2020
| 06:57 AM Europe/Amsterdam
Dubai, UAE, 23 October 2020 – As part of Emirates’ commitment to continuous innovation and an unmatched customer experience, the airline has launched an integrated biometric path at Dubai International airport (DXB). The contactless airport experienc...
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October
21,
2020
| 08:27 AM Europe/Amsterdam
Dubai, UAE, 21 October 2020 – Emirates has earned top spot at the Business Traveller Middle East Awards 2020, sweeping four awards including the coveted ‘Best Airline Worldwide’ award for the seventh consecutive year. The airline also took home ‘Airl...
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October
18,
2020
| 10:30 AM Europe/Amsterdam
Dubai, UAE 18 October 2020 – Emirates is rolling out a redesigned onboard experience. The celebrated A380 Onboard Lounge and Shower Spa have resumed operations with the introduction of additional health and safety measures. The airline has also enhan...
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September
30,
2020
| 08:59 AM Europe/Amsterdam
Dubai, UAE 30 September 2020 – Emirates has introduced self check-in and bag drop kiosks for a more seamless airport experience at Terminal 3, Dubai International Airport. The service is now available to customers travelling to all destinations excep...
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September
15,
2020
| 08:02 AM Europe/Amsterdam
Emirates Skywards Mastercard® offers US travelers the chance to earn Skywards Miles on everyday spend and enjoy immediate Silver or Gold tier membership status during the first year of enrolment NEW YORK (Sept. 14, 2020) – Emirates Skywards, t...
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September
07,
2020
| 10:00 AM Europe/Amsterdam
Airline makes solid progress on customer promise with 90% of refunds backlog cleared Empowers trade partners to accelerate refund processing Dubai, UAE, 7 September 2020 – Emirates reveals that it has returned over AED 5 billion (US$ 1.4 bill...
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August
19,
2020
| 12:38 PM Europe/Amsterdam
The airline is offering UAE travellers a chance to book a relaxing break this summer Emirates Holidays, the tour operating arm of Emirates, is also offering UAE travellers exclusive holiday packages across Seychelles and Maldives Dubai, UAE: ...
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