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Security alert

Last updated: 23 January 2018, 10:14 Dubai (GMT+4)

New baggage rules – baggage screening and smart bags

Updates to checked baggage screening

For your safety, the General Department of Airport Security is required to inspect all checked baggage. Therefore, during the screening process some bags may be opened for further inspection. 

To avoid missing your flight and baggage delays, Dubai International airport, the Dubai Airport Police and Emirates have agreed to a new bag check process in which customers no longer need to be present for the open-bag inspection. Instead, the Dubai Airport Police in the presence of an Emirates representative will open and inspect the bags.

In the case where these inspections are required, your bag(s) will be opened and the contents searched for prohibited items only. Any items found that are prohibited in checked baggage due to safety and security concerns will be confiscated. Please visit our Dangerous Goods page for a full list of prohibited items. 

Upon completion of the inspection process, the contents will be returned to your bag and you will receive a letter from Dubai International airport explaining the reason the bag was opened. In some situations, customers may be requested in person for the bag inspection. For more information, please visit the Dubai International airport website. 

Smart baggage restrictions

In line with IATA regulations, there will be restrictions on smart bags as checked-in or carry-on baggage on all Emirates flights as follows:

For cabin baggage:

  • Smart bags are allowed in the cabin if the battery is removable and within the cabin baggage size and weight limits.
  • The battery can remain installed as long as the smart bag is completely powered off.
  • If the battery is not removable, the smart bag can’t be carried on an Emirates flight.

For checked baggage:

  • Smart bags are allowed in checked baggage if the battery is removed and carried in the cabin.
  • If the smart bag exceeds the cabin baggage size/weight limitations for the route, or the battery is not removable, then the smart bag can’t be carried on an Emirates flight.

Operational changes

Last updated: 6 April 2018, 08:36 Dubai (GMT+4)

Update on SNCF rail strike 3rd April to 28th June 2018

Between 3 April 2018 and 28 June 2018, SNCF has planned two days of rail strikes every three days. The TGV Air partnership services between Emirates and SNCF will be impacted during this period. This situation is unfortunately beyond Emirates’ control. However we will do our utmost to assist customers.

Customers are advised to get the latest information on strike dates and verify their train status using the following link https://www.oui.sncf/train/greve 

Passengers with rail reservations on impacted days are advised to visit a TGV Air counter at a railway station anytime up to 48 hours before departure of their train with an identity document and their electronic ticket. SNCF staff will verify the status of the train and will propose alternate services, in case of cancellation, subject to availability.

Passengers also have the option of changing their Emirates flight if required by contacting their travel agency or their local booking office.

Last updated: 1 October 2017, 11:00 Dubai (GMT+4)

Terminal change in Lyon airport

From 11 October 2017, flights EK081 / EK082 connecting Lyon and Dubai operate from Terminal 1B of Lyon Saint-Exupéry Airport instead of Terminal 2.

 

Last updated: 27 August 2017, 16:53 Dubai (GMT+4)

New York John F. Kennedy lounge refurbishment

From 1 September 2017, our lounge in New York John F. Kennedy airport will be temporarily closed for refurbishment.

During this time eligible customers will receive a voucher at check-in to use at a restaurant of their choice in Terminal 4.

We apologise for the inconvenience caused.

Last updated: 8 June 2017, 09:54 Dubai (GMT+4)

Terminal change in Nice airport

Since 1 June 2017, flights EK077 / EK078 connecting Nice and Dubai operate from Terminal 2 of Nice Côte d'Azur Airport instead of Terminal 1.