BookAbout booking onlineManageBefore you flyBaggageVisa and passportInflight experienceThe Emirates ExperienceFamily travelAbout usOur destinationsOur travel partnersExploreEmirates SkywardsBusiness RewardsHelp and contactsCOVID-19 travel supportYour questionsBook flightsThe Emirates AppManage your bookingBefore you flyBaggage informationFind your visa requirementsWhat's on your flightYour journey starts hereTravelling with your familyAbout usDestinationsAir and ground partnersExplore Emirates destinationsJoin Emirates SkywardsRegister your companyHelp and contactsCOVID-19 information hubFAQsSearch for a flightPlanning your tripTravel servicesTransportationEmirates Best Price guaranteeThe Emirates AppRetrieve your bookingCheck in onlineFlight statusTravel informationHealthDubai InternationalBaggage informationDelayed or damaged baggageVisa and passport informationUAE visasCabin featuresInflight entertainmentDiningOur fleetThe Emirates ExperienceOur loungesShop EmiratesPlanning your family tripAt the airportOn boardFun for kidsOur storyOur peopleOur planetOur communitiesWhere we flyDiscover DubaiLatest destinationsOur travel partnersEmirates Skywards partnersRoute mapHoliday inspirationAbout Emirates SkywardsBusiness RewardsHelp and contactsChanges to our operationsSpecial assistanceCOVID-19 information hubFrequently asked questionsFlight schedulesFeatured faresSpecial offersBest Fare FinderBook a hotelMeet & GreetDubai ConnectAirport transferBook a carAirline partnersAirport parkingSeat selectionHold my fareCancel your bookingChange your bookingChoose your seatUpgrade your flightManage chauffeur-driveBook accessible travelCheck-in optionsGuide to dangerous goodsRules and noticesMedical information form (MEDIF)Dietary informationBanned substances in the UAEShuttle service in DubaiEmirates Terminal 3To and from the airportChecked baggageCabin baggagePurchase more baggageExtra checked baggage allowancesBaggage services in DubaiUSA travel authorisationFirst ClassBusiness ClassPremium Economy Economy ClassWhat's on iceice TV LiveOnboard Wi-FiChildren's entertainmentEmirates World InterviewsFirst Class diningBusiness Class diningPremium Economy diningEconomy Class diningDrinksBoeing 777Emirates A380Emirates ExecutiveEmirates Photo GallerySeating chartsChauffeur-driveThe Emirates ServiceSeasonal occasionsRatings & ReviewsContactless journeyFirst Class loungeBusiness Class loungeWorldwide loungesPartner loungesPaid lounge accessmarhaba loungeEmirates duty free collectionEmirates Official StoreUnaccompanied minorsPregnancyBaggage allowancesChild and infant fare rulesCar seats and bassinetsTravelling with childrenTravelling with infantsInfant baggage allowanceChild and infant mealsChildren’s entertainmentKids’ toysActivities for kidsMedia centreGroup companiesSafetyFinancial transparencyResponsible businessOur Leadership teamCareersSustainability in operationsEnvironmental policyEnvironmental reportsThe Emirates Airline FoundationSponsorshipsAsia and PacificAmericasAfricaEuropeMiddle EastAdelaideBogotáPhnom PenhQantasflydubaiBeach destinationsWildlife holidaysHistory and culture holidaysCity breaksBackpacking and hiking holidaysMembership tiersflydubaiCash+MilesDigital membership cardMy familySpend MilesClaim MilesBuy MilesEarn MilesSkywards SkysurfersSkywards ExclusivesOur PartnersMiles CalculatorLog in to Emirates SkywardsSkywards+Register your companyLog in to Business RewardsBenefitsHow the programme worksHelpChanging or cancellingVisa and passport helpFeedback and complaintsChecking your travel requirementsKeeping your ticket or refundsDelayed or damage baggage supportLost propertyDubai ConnectRecent travel updatesCheck your flight statusAccessible travel with EmiratesSpecial assistance and requestsTravel requirements for DubaiTravel requirements by destinationYour ticket optionsRequest a refundTravel safety during COVID-19Booking with EmiratesOur network and codesharesOur other productsSpecial assistance and requestsBaggage and lost propertyPreparing to travelAt the airportEmirates SkywardsEmirates Business RewardsYour on-board experienceTools and resourcesMobile and The Emirates AppCancelling or changing a bookingCOVID-19 information and disrupted travelAbout Emirates
Help
Our contact details in Jakarta
Please select a city below to view contact information. Ticket offices may not be open on public holidays.
General queries:
Ticket Office - Jakarta
Address
Sequis Tower level 6Jenderal Sudirman Street Kav. 71SCBD, South Jakarta12190
Telephone
Mon-Fri: 08:30 – 16:00, weekend and public holidays closed.
Working hours
Additional notes:
Ramadan working hours
Mon – Fri: 08:30 – 14:45.
Saturday, Sunday, and public holiday closed.
Additional notes:
Ramadan working hours
Mon – Fri: 08:30 – 14:45.
Saturday, Sunday, and public holiday closed.