Plan your journey
Enjoy a smooth, safe and comfortable journey with our travel assistance and medical services.
If you need support along your journey, we can provide assistance services throughout the airport and on your flight.
Tell us how we can support you when you book. You can make a request through Manage a booking, or call us at least 48 hours before you travel. There’s a list of our local numbers here. Your travel agent can also make the arrangements. If you’re flying from the USA or Canada, you can contact us on our text telephone (TTY) number 1‑888‑3201576.
On these pages you can find specific information about mobility assistance, services for people who are visually impaired or hearing impaired, and assistance for hidden disabilities, including autism-friendly routes at Dubai airport and along your journey.
These links take you directly to our pages about services specific to a disability.
This carousel links to helpful airport guides, useful apps, as well as specific services for people with disabilities in Dubai.
If you’re looking for information about travelling with medical equipment or travelling with a medic…
Find out more about wheelchair services at the airport and checking in your wheelchair and other mob…