This offer (the “Offer”) is brought to you by Emirates, a corporation established by Dubai Ruler’s Decree No. 2 of 1985 (as amended) having its principal office at Emirates Group Headquarters, Airport Road, P.O. Box 686, Dubai, United Arab Emirates (“Emirates”) and hosted via the website found at www.emirates.com (“Website”).  

These terms and conditions together with the general terms and conditions that are applicable to your use of and access to the Website (together the "Terms") govern your use of the Website and set out the rules of participation in the Offer. By availing the Offer, you guarantee that you have the authority to accept these Terms and you agree to be bound by the Terms.  

In the event of any dispute regarding the Terms, results and all other matters relating to the Offer, Emirates decision will be final and binding and no correspondence or discussion will be entered into.  

The Offer terms and conditions:  

Customers purchasing an Eligible Flight (defined below) can enjoy a complimentary Hotel stay subject to the below terms and conditions (the “Offer”).

• The “Offer”: The offer includes one (1) complimentary night stay for Premium Economy and Economy Class passengers at Crowne Plaza Dubai - Deira, or one (1) complimentary night stay for First and Business Class passengers at JW Marriott Marquis Hotel Dubai on room-only basis; and is subject to availability.
• To avail of the Offer, you must, during the Sale Period, book and pay in full for an Emirates operated return flight originating from Cambodia, China, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam to final destination Dubai [DXB] at emirates.com, through Emirates Call Centre or via a travel agent participating in the campaign, with travel to be completed within the Travel Period (“Eligible Flight”).
• Once booked send an e-mail to EmiratesOffer@emirates.com containing ticketed PNR reference, passenger names (only passengers in the mentioned PNR will be booked), arrival date in Dubai, contact phone number and contact e-mail address that will receive the hotel confirmation. By sending the email or instructing your travel agent to send the email on your behalf, you agree for Emirates to share the necessary personal details with the hotel partner, solely for the purpose of making the hotel reservation.
• If the hotel is not available, Emirates will book a room at a hotel with a comparable star rating.
• Passengers travelling on Mixed Class (Economy/Premium Economy Class and Business Class or First Class) fares will be entitled to an Economy/Premium Economy Class stay.
• Sale Period: 20 January - 9 February 2025
• Travel period: 22 February - 29 March 2025 (return travel and redemption of the hotel to be completed by 29 Mar 2025)
• Emirates network: All Emirates online markets sold in and journeys originating in Cambodia, China, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.
• Bookings for this hotel offer must be made at least 96 hours prior to arrival or before 25 Mar 2025, whichever is earlier. You will receive the hotel confirmation by email within 96 hours.
• The offer is available for new bookings made between 20 January - 9 February 2025 inclusive and cannot be claimed retroactively on existing bookings.
• Flight tickets must be purchased for return journeys. One-way flight tickets will not be eligible for the Offer.
• Passengers are responsible for organising the necessary travel or visa documents required to fulfil individual entry criteria to Dubai or any other origin/ destination at their own cost.
• Emirates flight tickets are subject to availability, and to Emirates Conditions of Carriage and applicable ticket conditions as set out on the Emirates website.
• The Offer is not applicable on tickets issued with group tariffs; industry discounted tickets; or on tickets redeemed in full using Skywards Miles, or other redemption offers.
• Chauffeur-drive service is available in Dubai for eligible First Class and Business Class passengers. The service must be booked as per the normal process.
• The Offer is valid for tickets issued on Emirates (ticket number starting with 176), operated by Emirates aircraft and Emirates crew, and on Emirates flights only (flight number starting with EK).
• Emirates accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by an individual as a result of entering or availing the Offer whatsoever for any reason. This exclusion does not include any liability for death or personal injury caused solely by the negligence of Emirates.
• Availing the Offer does not confer on the individual any rights in or over any intellectual property arising in connection with the Offer. Any Terms which are held to be invalid in any jurisdiction shall whenever allowed by the context be deemed to be replaced by such valid and enforceable terms and conditions whose contents are as close as permissible to those of the invalid or unenforceable Terms.
• Emirates reserves the right to modify or vary the Offer and/or these Terms at any time.
• These Terms shall be governed by and construed in accordance with the laws of Dubai, and as applicable, the UAE, and the Dubai courts shall have exclusive jurisdiction in relation to any disputes arising.

Hotel terms and conditions:

• Offer applicable on twin-sharing basis (max 2 adults + 1 child up to 11.99 years old per room), with children accommodated on existing bedding.
• A 24-hour check-in and check-out policy applies. Check-in time begins from the scheduled flight arrival time in Dubai of the original booking. For example, arrivals at 4:00am will have access to the hotel room and facilities for 24 hours from the flight arrival time.
• One (1) complimentary room night will be extended per booking. Should the number of passengers in the booking exceed the capacity of the provided room, an additional room will be booked automatically.
• Offer is valid for children only when accompanied by at least one adult who is 18 years old or above. Proof of age may be required at check-in.
• In case of eligible passengers sharing a room, the Offer will not be combinable and only 1 night will be extended in total for both passengers.
• Guests may be required to provide a credit card at check-in to the hotel.
• If the flight booking is cancelled, the confirmed hotel booking will be automatically cancelled without any notification.
• In case of flight rebooking, change requests for rooms will be subject to availability, and no change is permitted within 72 hours prior to travel. Any rebooking within the sale period will need to be sent to EmiratesOffer@emirates.com as a separate request.
• Any date change requests to the hotel booking due to change in flight dates will be subject to availability and are not guaranteed.
• All hotel bookings must be channeled through EmiratesOffer@emirates.com only.
• Hotel stays are only available during the campaign travel dates.
• In case of no-shows, the confirmed hotel booking will not be re-bookable.
• The Offer includes taxes and Tourism Dirham Fee. Emirates is not responsible for any additional room charges, incidentals, mini bar, etc. All additional charges will be the responsibility of the passenger. The offer does not include meet and assist at the airport, airport transportation, or visa charges.
• The Offer includes nothing other than that expressly stated to be included as part of the Offer. The guest will be responsible for all other costs and expenses associated with availing of the Offer and the hotel stay including but not limited to travel insurance, food, and transfers (other than as provided for under these terms) and any other ancillary costs associated with the Offer and the hotel stay.