Manage booking
Online check-in
Check in online and save time at the airport
You can check in online 48 hours ahead of your flight. Select your favourite seat, choose from our current dietary meal options, or take advantage of any last-minute upgrade options. However, all customers still need to go to the airport check-in counter so we can verify your documents and issue your boarding pass.
At check-in, we have implemented social distancing rules and we’re using protective antimicrobial screens at the desk in Dubai.
All our airport staff are wearing personal protective equipment (PPE). This is in line with local regulations and for the protection of our employees and customers.
Find out more about the hygiene and safety measures along your journey.
Your journey through the airport
Please arrive at the airport wearing a mask and any other PPE required in your destination.
To reduce contact, cabin baggage is limited to a laptop, handbag, briefcase or essential baby items. All other items will have to be checked in. Please leave extra time for your airport journey:
3 hours—Get to the airport no later than 3 hours before departure.
60 minutes—Go through security no later than 60 minutes before departure.
45 minutes—Boarding starts 45 minutes before your flight, and gates close 20 minutes before departure.
We have created a specific page where you will find everything you need to know about our current network, safety, products, services and travel guidance.
Online Check In
Frequently asked questions
You can provide your Global Entry number/TSA Pre-Check PASSID number (Known Traveller Number) when checking in online, and at the check-in desk at the airport. This number enables the Transportation Security Administration (TSA) to verify that you are eligible to participate in the TSA Pre-Check program for fast track screening.
The information below applies to standard operations. Please read our updated information specific to operation services during the coronavirus pandemic.
Yes. Online check-in is available for up to nine (9) passengers (adults and children) who are travelling together on the same booking.
The information below applies to standard operations. Please read our updated information specific to operation services during the coronavirus pandemic.
Yes. Online check-in is possible for the accompanying adult passenger.
- No. Passengers under the age of 16 and travelling without an adult must proceed to the airport for normal check-in at the Emirates desk.
The information below applies to standard operations. Please read our updated information specific to operation services during the coronavirus pandemic.
In order to use online check-in, you must know the surnames of all passengers you will be checking in and have the Booking Reference/PNR from your eticket.
When you have the necessary information:
Enter your surname and Booking Reference/PNR to initiate your check-in.
Select the passengers you'd like to check in.
You may be asked to enter Advance Passenger Information if required by the destination country.
You will then have the option of changing seats and adding any missing Emirates Skywards numbers before finalising your online check-in.
It’s still possible to choose your seat. However, due to current circumstances and for operational reasons we may need to change your seat before departure or on board. If this happens and you have paid to select your seat, you will be eligible for a refund in line with our terms and conditions.Once you've completed the check-in process, you'll be issued an eBoarding Pass (available at select airports) for each passenger in your party. Please print* and take your eBoarding pass with you to the airport, allowing sufficient time to complete the remaining formalities.
For travel to or from some destinations, your travel documents will need to be verified before a boarding pass can be issued. In this case, you won't receive an eBoarding pass when checking in online - please report to the Emirates check-in counters at the airport to collect your boarding pass.
*Please note if you do not have access to a printer, you may still use online check-in. Simply proceed to the airport after completing the check-in process online. Present your passport and ticket at the designated online check-in desk and advise the staff that you have checked in online but do not have your receipt.
If you still have questions for online check in, visit the Check in FAQs page or read all FAQs.