Online check-in

You can check in online 48 hours ahead of your flight. Select your favourite seat, choose from our dietary meals, or take advantage of any last-minute upgrade options.

At the airport, it’s easy and quick to drop your bags at our self check-in kiosks or you can go to our desks. If you are departing from Dubai, you can drop off your bags 24 hours before departure, or 12 hours before departure if you’re flying to the US, and you can collect your boarding pass or download a digital one to use at most airports.

Your journey through the airport

Please leave extra time to present your travel documents and reach your gate on time.

• 3 to 6 hours: At most airports you need to arrive 3 hours before departure. However, currently it can be up to 6 hours at some airports, so please check your ticket for the best time to arrive for your journey.
• 60 minutes: Go through security no later than 60 minutes before departure.
• 45 minutes: Boarding starts 45 minutes before your flight, and gates close 20 minutes before departure.

Your safety

Help us to keep everyone safe by keeping a safe distance in our queues. All our airport staff are wearing masks in line with local regulations and for the protection of our employees and customers. Please arrive at the airport wearing a mask and any other PPE required in your destination.

Visit our COVID-19 hub(Opens link in a the same tab) to find out everything you need to know about our current routes, services and safety measures, and the travel requirements for your destination.