Help
Emirates Skywards is upgrading its systems to give you a more secure and rewarding experience.
Between 9 and 11 June 2025, you will not be able to update your profile or reset your password along with other disruptions to Emirates Skywards products and services.
If you’re travelling within this period, we recommend updating your membership number on your bookings, downloading your digital card and completing any reward bookings or upgrades, by 8 June.
Emirates has suspended all flights to and from Tel Aviv.
We are closely monitoring the situation in Israel and are in close contact with the relevant authorities.
Customers affected by the suspension should contact their booking agents for alternatives, refunds, cancellations or for rebooking their flight itineraries.
Customers are requested to ensure their contact details are correct by visiting Manage Your Booking to receive updates.