

You’ll arrive at Emirates Terminal 3 at Dubai International airport (DXB), our home in the UAE. If you’d like assistance, we can arrange to help you from the aircraft through to the pickup point at the entrance of the terminal. Contact us 48 hours before you fly.
Plan your journey through Dubai International airport with information about getting from the aircraft to passport control, using the immigration Smart Gates and collecting your bags. Use the dropdown list to find specific services for different disabilities.
Residents, citizens and visitors to Dubai who have disabilities can apply for a Sanad card. This gives you access to a host of discounts and helpful services across the city, like free or discounted entry to some of Dubai’s biggest attractions, an accessible parking permit, half-price taxi fares and much more.
Some of the benefits include:
How to apply
You can apply for the Sanad Tourist Card through the Dubai Now app on arrival. It will be issued within a day and it lasts for two months.
What you’ll need
Learn more about Sanad cards on the Dubai government website.