Accessibility informationSkip to the main content

How and when will I get my refund?

In light of Health concerns globally, please refer to this page for information regarding cancellation, changes and refunds. 


If you booked directly with Emirates you can make a refund request online in our Travel voucher/ Refund. Please make sure you state that your refund is due to flight disruption in the comments section of the form. Refunds will be processed back to the original form of payment.

If you booked with a travel agent, you’ll need to contact them directly for a refund.