Emirates reserves the right to amend, limit or revoke this offer at any time prior to purchase and accepts no responsibility for any technical issues resulting in the failure to pay.
are only valid for this transaction and subject to changes;
may vary across sales channels;
are, unless otherwise stated, per passenger, per segment;
include any applicable tax;
are non-refundable except for the cases described in section 6. Refunds.
Your purchase guarantees you the choice of the following criteria: regular (window, aisle or middle), preferred (window, aisle or middle; upper or lower deck), twin (upper or lower deck), or extra legroom.
We will do our best to provide the seats you reserve. However, we may have to move you to a different seat in case of disruption, aircraft change, or for any other operational, safety or security reasons. In case of involuntary seat changes, you will be eligible for a refund only in the cases described in section 6. Refunds.
You must check-in no later than 90 minutes before scheduled departure time.
Your purchase is valid for the seat type, flight(s) and date(s) shown on the purchase receipt.
If you purchased an extra legroom seat, you must comply with additional safety requirements as described in section 7. Extra legroom safety terms and conditions.
Your purchase is also valid if you voluntarily change the date of your flight(s) or choose different flight(s) on the same sector, and the product is still available.
Voluntary seat changes on the originally booked flight are allowed free of charge for seats of the same or lower value and by paying the difference for seats of higher value.
Refund applications must be submitted after the flight has occurred using our refund form within three months after the date of the last flight in your itinerary.
You shall only be entitled to a refund of your purchase in the following limited cases:
The original Emirates flight was changed, cancelled or re-routed by Emirates and
the product you originally purchased is not available or
In the event that you are entitled to a refund, we will refund the full amount including any refundable tax (unless otherwise stated).
To qualify for extra legroom seats, you must meet the following safety criteria:
Be 16 years of age or older.
Be able to read and understand instructions in English related to emergency evacuation provided in printed or graphic form and be able to understand oral crew commands.
Be fully able-bodied and capable to identify, reach and operate the exit doors in the event of an emergency and not have a condition that might cause you harm if you perform one or more of these functions.
Be able to speak well enough to adequately impart information orally to other passengers.
Be able and willing to assist the crew and other passengers in the evacuation of the aircraft.
Not travelling with infants, children under the age of 16, care giver, persons who require safety assistant for emergency evacuation, or travelling with a guide dog or any other assistance animal.
Not using medical equipment, extension seat belt nor requiring any assistance due to reduced mobility.
On all exit row seats, armrest cannot be lifted. On some exit row seats ending in A or K, leg space may be partially restricted and they may not be located next to a window due to emergency exit door placement.
Emirates will reassign your seat before or during the journey without any refund if you don't meet any of the above safety criteria.