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Skywards System Upgrade
Frequently Asked Questions
Partner
- We are currently experiencing delays in processing co-brand credit card applications and product linking due to the system upgrade. Your enrolment should reflect after the upgrade is complete. We appreciate your patience.
- There may be a delay in miles accrual for partner transactions while our systems are being upgraded. Please allow extra time for your miles to appear in your account.
- You may experience a temporary delay in Skywards Miles accruals for partner spends due to the system upgrade. Please be assured your eligible transactions will be processed once the upgrade is complete.
- Tier updates linked to partner products may be delayed due to the system upgrade. Your tier change will reflect once the upgrade is complete, and data is synced.
- You may experience a delay in miles accrual for partner transactions made through the Skywards Everyday app during the system upgrade. Please be assured your eligible transactions will be processed once the upgrade is complete.
- Points conversions between Skywards and partners may be temporarily unavailable due to the system upgrade.
- Emirates
- Emirates Skywards
- Skywards System Maintenance