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About us

Business policies and practices

The Emirates Group is committed to ethical and responsible practices across our businesses.

Our Business Code of Conduct(Opens a PDF in a new tab), together with the Emirates Group policies, it sets out standards expected of all employees when conducting Group business.

Emirates is a member of the United Nations Global Compact, a voluntary initiative where we work towards making the UN Sustainable Development Goals (SDGs) and Principles part of our strategy, culture, and operations.

  • Anti-slavery and human trafficking

    Modern slavery, servitude, forced labour and human trafficking are crimes and violations of fundamental human rights. The Emirates Group complies with all of the laws of the countries in which it operates including those relating to anti-human trafficking and anti-slavery. 

    The Emirates Group has a zero tolerance approach to modern slavery and is committed to acting ethically and with integrity in all business dealings, relationships and supply chains.

    Read Emirates’ statement on modern slavery(Opens a PDF in a new tab)

    Read our anti-slavery and human trafficking policy(Opens a PDF in a new tab)

  • Anti-bribery and corruption

    We expect our employees and business partners to conduct themselves in accordance to the high ethical standards and expectations that the company has of them. 

    And to ensure that activities implemented on behalf of Emirates should comply at all times with the applicable anti-bribery and anti-corruption laws in the countries where we do business.

    Read our Anti-bribery and corruption policy(Opens a PDF in a new tab)

  • Antitrust and competition law

    Emirates complies with all of the laws of the countries in which it operates. 

    And has established a Global Antitrust/Competition Law Compliance Programme to ensure our employees are aware of relevant antitrust/competition laws and to provide guidance on how to observe them in practice.

    Read our Antitrust and competition law compliance policy(Opens a PDF in a new tab)

  • Data protection

    As a global business, we collect, store, manage and transmit a substantial volume of data, including personal information to help us provide services to our customers. 

    It is our responsibility to protect the privacy and maintain security of the data we hold, and we take that obligation seriously.

    We have established a dedicated Data Privacy team to implement an enterprise-wide strategy and governance, and regularly review our policies and processes to ensure compliance with international and domestic regulatory requirements, and industry best practice.

    Read our Privacy policy

  • Cybersecurity

    Like many large organisations, we face the everyday challenge of evolving cyber threats, where external attackers are continually adopting more sophisticated techniques. 

    Emirates is constantly improving its cyber capabilities to enhance our protection against these attacks and safeguard access to the information we hold. We also invest resources to raise and expand employee awareness of data security risks, whilst emphasizing the need for shared vigilance on cyber issues through simulations and structured training.

    Here’s what you can do, if you suspect Emirates has encountered a Cybersecurity issue.

Supply chain management

Our approach towards procurement‑supply chain relationships is that the terms should be clear, fair and mutually beneficial. Our procurement process is based on competitive tendering and on the principles of transparency.

Our Supplier Code of Conduct aligns with our internal Code of Conduct, extending our standards through our supply chain. This includes guidelines that support and comply with human rights, health and safety standards, as well as environmental sustainability requirements.

Read our policy statement(Opens an external website in a new tab).