Flight status

Flight disruptions FAQs

• What flights is Emirates operating?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  Emirates is now operating to 137 destinations in 72 countries across the Americas, Europe, Africa, West Asia, the Middle East/GCC, the Far East and Australasia.

  We continue to monitor the situation and are working to offer our customers even more flight options and connections.

  You can check our latest flight schedules for upcoming flights and book seats to travel.

• My planned travel date has already passed, and I don’t have a confirmed rebooking for my next flight. What do I do?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  If your flight has been cancelled, please contact us for rebooking. If you booked with a travel agent, please contact the agent for rebooking.

• I have received a cancellation notification via email. However, on emirates.com or the Emirates app the flight is still planned. Do I go to the airport?

  Last updated: 29 April 2026, 12:58 (GMT +4)

  At the moment, our flights to and from Dubai have not fully resumed. If you have received an email notification informing you that your flight is cancelled, please do not leave for the airport.

  Customers are advised to check their email for any notifications about changes or cancellations to their flights or to check flight status on emirates.com before travelling to the airport.

• I am booked to fly soon. How do I know whether I should go to the airport?

  Last updated: 9 April 2026, 20:27 (GMT +4)

  We have started operating a limited number of flights, however our full flight schedule has not yet resumed.

  Customers are advised to check their email for any notifications about changes or cancellations to their flights or to check flight status on emirates.com before travelling to the airport.

• Can I reschedule my flight without any fees?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

  To provide further peace of mind, customers who book flights from 2 April will also be offered one complimentary date change, across all cabins. Please note, changes must be within ticket validity, and fare difference fees may apply.

  If you are unable to rebook, please contact us.

  If you booked with a travel agent, please contact the agent for rebooking.

• How can I request a refund?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  You can request for a refund of your ticket by completing the refund form if you booked with us directly

  If you paid for any extras, like seat selection, extra legroom, or an upgrade, those won't be refunded automatically along with your ticket. You will need to request a separate refund for each one. If you don't, you will only get the ticket price back.

  Your refund will be processed in approximately 15 business days, but this may vary depending on your bank.

  If you booked via a travel agent, please contact them to process your refund and for updates on timelines.

• I am unable to make changes to my bookings online. What do I do?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  If you are unable to change your booking online then please contact us to rebook.

  If you have booked through a travel agent, please contact them.

• Will I still earn Skywards Miles if my flight was cancelled and you rebooked me onto another airline?

  Last updated: 22 May 2026, 17:30 (GMT +4)

  Yes, if your Emirates flight is cancelled and Emirates arranges travel for you on another airline, you will be eligible to receive Skywards Miles and Tier Miles per your original Emirates ticket once travel is completed