Cancelling or changing a booking
Change a booking
If you’re eligible for a refund (for example, because of unused taxes) following a change made on emirates.com, you’ll receive a credit note (EMD), sent to your email address. This credit note is valid for one year from the date it is issued (ie from the date you changed your booking).
This credit note can be used to pay for future travel on Emirates, or it can be refunded.