Emirates is currently operating to over 100 destinations, with a reduced schedule.

You can check our latest flight schedules for upcoming flights and book seats to travel.

We continue to monitor the situation, and we will develop our operational schedule accordingly.

The safety and security of our passengers and crew remain our highest priority and will not be compromised.

Before you travel

Please continue to check your flight status, even after you have checked in. You can also review the latest operational updates on emirates.com. Make sure your details are up to date to receive notifications and check your email for changes or cancellations to your flights before travelling to the airport.

Customer advisory

If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

Customers booked to travel between 28 February until and including 31 May have these options:

Rebook on an alternate flight. You can rebook on another flight to the same destination or another destination in the same region on or before 15 June. If you booked your flight with a travel agent, you must contact them. If you booked with us directly, contact us.
Request a refund. You can request for a refund of your ticket by completing the refund form if you booked with us directly. If you booked your flights with a travel agent, please contact them. Customers are advised to complete any flight re‑bookings before proceeding to request a refund, as any unused flights within the same itinerary will automatically be cancelled and refunded.

To provide further peace of mind, customers who book flights from 2 April will also be offered one complimentary date change, across all cabins. Please note, changes must be within ticket validity, and fare difference fees may apply.

What you can do online

Use Manage Your Booking on emirates.com and the Emirates App to:

Review any changes made to your booking
Accept the new flight we’ve offered
Choose an alternative flight if your original travel date is within the next 72 hours
Review any services including dietary meals, selected seats and Chauffeur‑drive service
Make up to nine changes under our current travel waiver (valid until 31 May)
Update your contact details to receive updates

If you’re unable to make changes online

Some bookings may require assistance from our team. This includes situations where:

Parts of your itinerary have been cancelled
There are no confirmed operational flights remaining in your booking
Your ticket type requires additional support

If you cannot complete your changes through Manage Your Booking or on the Emirates App, you can reach us in the following ways:

Call your local Emirates Contact Centre for tickets booked directly with Emirates
Call your travel agent for tickets booked through a travel agency
Live Chat on emirates.com
Visit our retail stores worldwide
Our City Check‑in points in Dubai and Ajman are temporarily closed until further notice. However, you can visit us at the following retail stores:

Emirates Reservations and Ticketing desk at Terminal 3, Dubai International Airport
Emirates World, Jumeirah Town Centre
Emirates Group Technology Centre, near the Clock Tower, Deira

Customers are requested to ensure their contact details are correct by visiting Manage Your Booking to receive updates.

More information in our customer FAQ.

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