Travel updates

Several countries have implemented travel entry restrictions and/or enhanced screening measures due to the Ebola virus. 

We advise customers to check the entry requirements of their destination country via official government channels.

UAE entry restrictions – effective 6 June 2026, 1:00 PM Dubai time (until further notice)

The UAE will not allow entry to travellers who have recently been in the Democratic Republic of Congo, Uganda, or South Sudan, unless the traveller has been outside of these countries for more than 21 days.

Travellers who are transiting through the UAE are required to comply with the travel entry measures of their final destination. 

The entry and transit restrictions apply to all travellers, even those arriving by indirect routings.

We’re expecting larger than usual volumes of passengers from 11 June to 19 July during the world’s biggest international football tournament. We recommend arriving at the airport 4 hours before your flight and to plan for heavier traffic from the following airports.

• Newark International Airport. For more information on travel to and from Newark International airport, visit NJTWorldcup.com
• Los Angeles International Airport
• Seattle-Tacoma International Airport
• Boston Logan International Airport
• Dallas Fort Worth International Airport
• Miami International Airport
• Mexico City International Airport
• Toronto Pearson International Airport
• Montréal Pierre Elliott Trudeau International Airport

If you have booked Emirates Chauffeur-drive, our local service provider will contact you if there are any changes to the scheduled pickup time.

We’re looking forward to welcoming you on board.

We’re transforming our First Class Lounge on Concourse C in Terminal 3 at Dubai International Airport. While we make these improvements, the lounge will be closed. You can enjoy our full lounge experience on Concourse B.  

We’re sorry for the inconvenience.  

Emirates is now operating to 138 destinations in 73 countries across the Americas, Europe, Africa, West Asia, the Middle East/GCC, the Far East and Australasia.

We continue to monitor the situation and are working to offer our customers even more flight options and connections.

You can check our latest flight schedules for upcoming flights and book seats to travel.

Before you travel

Please ensure your details are up to date to receive notifications, and continue to check your flight status before travelling to the airport.

Customer advisory

If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

To provide further peace of mind, customers who book flights from 2 April will also be offered one complimentary date change, across all cabins. Please note, changes must be within ticket validity, and fare difference fees may apply.

What you can do online

Use Manage Your Booking on emirates.com and the Emirates App to:

• Review and make changes to your booking
• Review any services including dietary meals, selected seats and Chauffeur‑drive service
• Update your contact details to receive updates

If you need more help, you can reach us in the following ways:

• Call your local Emirates Contact Centre for tickets booked directly with Emirates
• Call your travel agent for tickets booked through a travel agency
• Live Chat on emirates.com
• WhatsApp us on the dedicated channel, if you’re a Skywards Platinum or Gold member
• Visit our retail stores worldwide
• Our City Check‑in points in Dubai and Ajman are temporarily closed until further notice. However, you can visit us at the following retail stores:
  • Emirates Reservations and Ticketing desk at Terminal 3, Dubai International Airport
  • Emirates World, Jumeirah Town Centre
  • Emirates Group Technology Centre, near the Clock Tower, Deira

More information in our customer FAQ.

The European Union has introduced a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image). 

If you are a non‑EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180‑day period), the EES applies to you. Download the Travel to Europe app and register before you fly to save time and speed up border checks.  

When you first arrive, border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database. On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.

EU citizens, Schengen residents, and those holding long‑stay visas or residence permits are not affected.

Please allow extra time for border checks, especially on your first trip after the system goes live.

For more information, please visit the official EU EES information page.