You have the option to keep your ticket and use it at any time in the next 24 months. It doesn’t cost anything extra to change your flight and you can even change your destination. However, if you prefer not to keep your ticket for later, you can complete our form to request a refund.
Find out more about keeping your ticket for a future flight.
If you booked your ticket through a travel agent, you can choose to keep your original ticket or request a refund, in accordance with our policy. Please contact your travel agent to arrange this.