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See the checklist below for our conditions for a best price match claim. Please complete the form in English and upload any supporting documents.

If your claim meets all our requirements, your refund will be processed within 28 days after you submitted the request.

Form Checklist

Form Checklist

Personal information

Confirm your personal details

Customer contact info details

Let’s find your booking

Let’s find your booking

Attachments

Please upload documents relevant to your request
How can we help?

How can we help?

Please provide details about the issue you need our help with.

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