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My account is locked after several attempts by staff to enter an incorrect PIN. Now I can’t earn Skywards Miles on my purchase. What should I do?

Your device will be blocked from earning at an outlet for one hour if the PIN is entered incorrectly three times. Please ask the staff to retry entering the PIN after one hour, or you may contact Emirates Skywards to claim your Miles. Please keep your receipt and ensure it has a Skywards Everyday stamp.

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