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Keeping you updated

Whether you are checking when we will next be operating in your location, guidance on what to expect if you are travelling soon, or reviewing options regarding keeping your ticket for the future, we will keep this page updated with guidance and information as regularly as possible for you.

Where we are flying to

We are pleased to announce our network-wide connecting flights.

RegionCountryCityAirport
AmericasCanadaTorontoPearson International Airport (YYZ)
AmericasUSAChicagoO'Hare International Airport (ORD)
AmericasUSANew YorkJohn F Kennedy International Airport (JFK)
AsiaPakistanIslamabadIslamabad International Airport (ISB)
AsiaPakistanKarachiQuaid-E-Azam International Airport (KHI)
AsiaPakistanLahoreAlama Iqbal International Airport (LHE)
AustralasiaAustraliaBrisbaneBrisbane Airport (BNE)
AustralasiaAustraliaMelbourneMelbourne Tullamarine Airport (MEL)
AustralasiaAustraliaPerthPerth Airport (PER)
AustralasiaAustraliaSydneyKingsford Smith Airport (SYD)
EuropeAustriaViennaVienna International Airport (VIE)
EuropeDenmarkCopenhagenCopenhagen Airport (CPH)
EuropeFranceParisCharles De Gaulle Airport (CDG)
EuropeGermanyFrankfurtRhein-Main International Airport (FRA)
EuropeIrelandDublinDublin Airport (DUB)
EuropeItalyMilanMalpensa Airport (MXP)
EuropeNetherlandsAmsterdamAmsterdam Airport Schiphol (AMS)
EuropeSpainMadridMadrid-Barajas Airport (MAD)
EuropeSwitzerlandZurichZürich-Kloten Airport (ZRH)
EuropeUnited KingdomLondonLondon Heathrow Airport (LHR)
EuropeUnited KingdomManchesterManchester International Airport (MAN)
Far EastHong Kong, ChinaHong KongHong Kong International Airport (HKG)
Far EastIndonesiaJakartaSoekarno-Hatta International Airport (CGK)
Far EastMalaysiaKuala LumpurKuala Lumpur International Airport (KUL)
Far EastPhilippinesManilaNinoy Aquino International Airport (MNL)
Far EastRepublic of KoreaSeoulIncheon International Airport (ICN)
Far EastSingaporeSingaporeChangi Airport (SIN)
Far EastTaiwan, ChinaTaipeiTaiwan Taoyuan International Airport (TPE)
Middle EastBahrainBahrainBahrain International Airport (BAH)

Information about our current network and services

We’re working to get you home during the coronavirus pandemic. Follow our guide to booking on one of our flights from and to Dubai.
  • Keeping your ticket for the future

    We’d like you to know that you now have two new options that offer you the flexibility to fly with us again when you’re ready.
    Read more
  • Flying you back to Dubai

    Emirates is operating limited passenger flights to carry residents from select destinations back to the UAE.
    Learn more

Emirates puts Health & Safety first

We monitor the latest health developments, and regularly review and enhance our measures.

COVID-19 News articles

Visit the Emirates Media centre to view the latest news articles related to the COVID-19 outbreak
Read more

Retain your Emirates Skywards status

Retaining tier status

Emirates Skywards Silver, Gold and Platinum members with a tier review date prior to 1 April 2021 will retain their current status for a further 12 months with just 70% of the usual travel requirements.

Extending tier status

Emirates Skywards Silver, Gold and Platinum members, with a tier status review between March 2020 and September 2020 who are unable to retain their existing tier, will have their existing status extended until 31 December 2020.

Extending Miles validity

Those members who have Skywards Miles expiring soon needn’t worry – we’ve has extended their validity until 31 December 2020. Skywards Miles can be redeemed up to 11 months in advance for an extensive range of rewards, including flight tickets on Emirates and partner airlines, flight upgrades, hotel stays, and money-can’t-buy experiences..

Please note: Details of this relaxed policy may not immediately reflect in the ‘My Account’ section of emirates.com

We’re coming up with more ways to support you at this time, so keep your contact details up to date.

Contacting us during this time

New rebooking options for our customers affected by COVID 19

We’d like you to know that you now have two new options that offer you the flexibility to fly with us again when you’re ready if you booked a ticket on or before 30 June 2020. Please visit this page for full details.

Customers who booked with a travel agent must contact them for further assistance with their bookings.

To receive the latest notifications on your flight, customers should ensure their contact details are updated by visiting manage my booking.

Be aware of COVID-19 related phishing email and scams

We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates. Please be careful to protect your personal information and don’t respond or click on links in such emails. The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: emirates@e.emirates.email or do-not-reply@emirates.email