You can check in online 48 hours ahead of your flight. Select your favourite seat, choose from our current dietary meal options, or take advantage of any last-minute upgrade options. However, all customers still need to go to the airport check-in counter so we can verify your documents and issue your boarding pass.
At check-in, we have implemented social distancing rules and we’re using protective antimicrobial screens at the desk in Dubai.
All our airport staff are wearing personal protective equipment (PPE). This is in line with local regulations and for the protection of our employees and customers.
Your journey through the airport
Please arrive at the airport wearing a mask and any other PPE required in your destination.
To reduce contact, cabin baggage is limited to a laptop, handbag, briefcase or essential baby items. All other items will have to be checked in. Please leave extra time for your airport journey:
3 hours—Get to the airport no later than 3 hours before departure.
60 minutes—Go through security no later than 60 minutes before departure.
45 minutes—Boarding starts 45 minutes before your flight, and gates close 20 minutes before departure.
We have created a specific page where you will find everything you need to know about our current network, safety, products, services and travel guidance.