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COVID-19 information hub
Find out everything you need to know about our current flights, COVID-19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options.
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Live chat

General queries:

+60362074999+60362074999Additional notes:
You don’t currently need to call us to cancel your booking as we will not charge no show fees. Please however complete the Travel voucher request form to re-book your flight later. We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.

Help and support

Contact us worldwide

Check the location and opening hours of our offices worldwide.

Help and support

Baggage portal

Find out how much baggage and luggage you can take on board, and learn all about our baggage rules.
Facebook official page
Our customer service teams are online 24/7 to answer your queries in English and Arabic.
Twitter official page
Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.