08:34 AM

Emirates reminds passengers to check before packing, for hassle-free travel this holiday season

DUBAI, U.A.E, 30 November 2015 - Emirates is reminding all passengers to check the permitted list of carry-on and checked-in items for safe and undisrupted travel this holiday season. 

To ensure the safety of passengers and crew, spare lithium batteries used for electronic devices such as cameras, mobiles phones and laptops are restricted from checked-in baggage. A popular item containing lithium batteries is the smart balance wheels also known as ‘hover boards’. Emirates restricts all smart balance wheels – with or without lithium batteries removed - from checked-in or carry-on luggage. 

“With the upcoming holiday season, we expect many passengers to be carrying gifts for their loved ones including the popular smart balance wheels. We prioritise the safety of our passengers and crew, and regret we will not accept these as part of checked-in baggage or as hand luggage.  We urge all our customers to check the full list of restricted items before travelling for safe and undisrupted travels,” said Mohammed Mattar, Emirates’ Divisional Senior Vice President – Airport Services.   

All liquids, gels and aerosols, pastes, lotions, creams, drinks and other items of similar consistency must be in containers with a capacity no greater than 100ml. Those carried in containers larger than 100ml will not be accepted, even if the container is only partially filled. 

As with any busy travel period, Emirates is advising customers to arrive at the airport at least three hours before flight departure, and plan extra time to get to the airport. Early check-in is available at the normal counters from six hours before departure and from car park check-in counters from six to 24 hours before departure.

Customers are also encouraged to check-in online or use the convenient Self Service Kiosks and then the baggage drop facilities to expedite their airport experience.  Those checking in online are required to check in their luggage no later than 90 minutes prior to departure. Customers holding an e-boarding pass and travelling with carry-on bags only, can proceed directly to passport control and security clearance.

Customers who check-in less than 60 minutes to their scheduled flight departure will not be accepted. Boarding on all flights begins 45 minutes prior to departure, and gates close 20 minutes before take-off. These time checks will ensure the minimisation of delays and missed connections. 

For more information and full list of restricted items, please visit emirates.com