The Emirates Skywards Frequent Flyer Programme (''Emirates Skywards'') is operated by Emirates. The Emirates Skywards website (the ''Website'') and the Emirates App (“the App”) are offered to Emirates Skywards Members conditioned on acceptance by the Member of these Terms & Conditions. By accessing and using the Website or the Emirates App, you have agreed to all such Terms & Conditions.
Emirates Skywards is governed by the Emirates Skywards programme rules (“Programme Rules”). Emirates Skywards reserves the right to change, modify or amend any part of the Emirates Skywards programme at any time in accordance with the Programme Rules. This right includes, but is not limited to, changes in Emirates Skywards partner affiliation, rules for earning and redeeming mileage credit, rules for use of travel awards, flight schedules, member travel benefits and specific features of promotional offers.
The information published on the Website or the Emirates App may be incomplete or include inaccuracies or typographical errors. Emirates Skywards does not represent or warrant that access to the Website or the Emirates App will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the Website or the Emirates App. Emirates Skywards makes no representations about the suitability of the information, products, and services contained on the Website or the Emirates App for any purpose. All such information, products, and services are provided "as is" without warranty of any kind. Emirates Skywards hereby disclaims all warranties and conditions with regard to the information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement
IN NO EVENT SHALL EMIRATES SKYWARDS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEBSITE OR THE EMIRATES APP OR WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR THE EMIRATES APP, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THE WEBSITE OR THE EMIRATES APP, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE OR THE EMIRATES APP, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.
The Website or the Emirates App may contain hyperlinks to websites operated by third parties. Such hyperlinks are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. Emirates Skywards' inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites and Emirates Skywards accepts no liability for their content.
UNDER NO CIRCUMSTANCES SHALL EMIRATES SKYWARDS BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OR RELIANCE ON INFORMATION OBTAINED THROUGH THIRD PARTY WEBSITES.
This Website contains bulletin boards and other message or communication facilities, some of which are offered to Emirates Skywards' upper tier members only. Any opinions, views or statements expressed or made by a Member in the course of using those facilities are those of that Member and not of Emirates Skywards. Emirates Skywards is under no obligation to review any messages; information or content posted on the Website and assumes no responsibility or liability relating to any such submissions. Notwithstanding the above, Emirates Skywards reserves the right to review, edit or delete without notice any contents of the submissions received from members, including bulletin board postings, which it deems in its sole discretion to be illegal, offensive or otherwise inappropriate. You understand that you are responsible for any material you may submit to the Website. You agree that when posting a message on the Website, you shall not do any of the following:
You agree to indemnify Emirates Skywards, its employees, agents and representatives, and to hold them harmless from and against any and all claims, and liabilities (including legal costs) that may arise from your submissions to the Website or the Emirates App, from your use of material obtained through the Website or the Emirates App, from your breach of these Terms & Conditions, or from any such acts arising through your use of the Website or the Emirates App.
Emirates Skywards reserves the right, in its sole discretion, to deny access to the Website or the Emirates App or any portion of it without notice or liability.
Emirates Skywards' Privacy Policy is set out in clause 19 of the Programme Rules.
Copyright (c) Emirates 2018. All rights reserved
PLEASE READ THESE PROGRAMME RULES CAREFULLY TO FAMILIARISE YOURSELF WITH THE BASIS UPON WHICH BENEFITS AND REWARDS MAY BE EARNED, AWARDED, VARIED OR CANCELLED.
Note: Advance seat reservation is not available in conjunction with Group Fares (booking class ‘G’)
In all other cases, standard charges for advance seat reservation will apply. For further information on applicable charges and advanced seat reservation, please click here.
This benefit at Emirates Lounges at Dubai International Airport is available for the fees specified below which is applicable only to Members for themselves and any additional companion(s) they wish to bring along, provided their companion is also travelling onwards on the same Emirates flight. This benefit of paid lounge access is available only at Emirates Lounges at Dubai International Airport and only in cases where onward travel is on an Emirates flight. The fees specified for availing this benefit per adult for 4 hours of lounge access at Dubai International Airport are as follows:
Paid lounge access at the above mentioned Eligible Airports* is available for the fees specified below which is applicable only to Skywards Platinum & Gold Members for additional companion(s) they wish to bring along, provided their companion is also travelling onwards on the same Eligible Emirates Flight; and to Skywards Silver and Blue members for themselves only. Fees to access the Emirates Lounges at the above stated Eligible Airports* is USD 100, to be paid in local currency fixed at an equivalent rate (the above excludes Dubai International Airport).
The Programme Rules may be changed, varied, suspended or terminated at any time without notice where permitted by law, save that reasonable efforts will be used to promptly post details of that change or variation, suspension or termination (as the case may be) to the Website. In the event of any conflict between this version of the Programme Rules and any version of the Programme Rules published on the Website for Emirates Skywards, the latter shall prevail.
The Member's use of his or her membership card or quoting of his or her membership number after any change or variation to the Programme Rules will be deemed to be acceptance by the Member to that change or variation.
Any notice to be given to a Member under these Programme Rules will be deemed to have been given if posted by pre-paid post to the Member at the address provided by the Member for the purposes of Emirates Skywards.
The Programme Rules are governed by the laws of the Emirate of Dubai and any proceeding with respect to or in connection with Emirates Skywards must be brought in that jurisdiction. Membership, including eligibility for membership and any Miles or Rewards, is subject to any applicable laws and regulations, including all applicable resolutions of the International Air Transport Association.
Emirates Skywards does not operate (or will cease to operate) in a jurisdiction in which it would be prohibited (or becomes prohibited) by any relevant law or governmental direction.
Reasonable care has been taken to ensure that information contained in the Programme Rules and in any publications and advertisements in connection with Emirates Skywards is accurate, but Emirates Skywards will not accept any liability with respect to any errors or omissions in any information, whether written or verbal.
Any part of these Programme Rules which is unenforceable for any reason shall be considered capable of being cut out so as not to affect the remainder of these Programme Rules in any way. Emirates Skywards shall not be required to provide any service or otherwise act in pursuance of these Programme Rules if to do so would be contrary to law.
Members may be required to provide documentation at check-in that can establish the Member's identity and membership to Emirates Skywards. If a Member fails to comply with this requirement, Emirates Skywards reserves the right to refuse carriage.