Find out everything you need to know about our current flights, COVID-19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options.
You don’t currently need to call us to cancel your booking as we will not charge no show fees. Please however complete the Travel voucher request form to re-book your flight later.
We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.
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Check the location and opening hours of our offices worldwide.