Travel advisory – Ebola-related measures in several countries including the UAE. Check destination entry requirements before travel.
Several countries have implemented travel entry restrictions and/or enhanced screening measures due to the Ebola virus.
We advise customers to check the entry requirements of their destination country via official government channels.
UAE entry restrictions – effective 6 June 2026, 1:00 PM Dubai time (until further notice)
The UAE will not allow entry to travellers who have recently been in the Democratic Republic of Congo, Uganda, or South Sudan, unless the traveller has been outside of these countries for more than 21 days.
Travellers who are transiting through the UAE are required to comply with the travel entry measures of their final destination.
The entry and transit restrictions apply to all travellers, even those arriving by indirect routings.
Read moreImprovements to our First Class Lounge on Concourse C
We’re transforming our First Class Lounge on Concourse C in Terminal 3 at Dubai International Airport. While we make these improvements, the lounge will be closed. You can enjoy our full lounge experience on Concourse B.
We’re sorry for the inconvenience.
Read moreTravel to the European Union
The European Union has introduced a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image).
If you are a non‑EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180‑day period), the EES applies to you. Download the Travel to Europe app and register before you fly to save time and speed up border checks.
When you first arrive, border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database. On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.
EU citizens, Schengen residents, and those holding long‑stay visas or residence permits are not affected.
Please allow extra time for border checks, especially on your first trip after the system goes live.
For more information, please visit the official EU EES information page.
Read moreTravel requirements for the United Kingdom
Travel to the United Kingdom: Travel requirements to the UK are changing. This includes moving from physical immigration documents to eVisas and introducing Electronic Travel Authorisation (ETA) which is a digital permission to travel.
If you do not need a visa to visit the UK for short stays of up to six months, you will need an Electronic Travel Authorisation (ETA). Check when you need an ETA to travel to the UK and apply: www.gov.uk/electronic-travel-authorisation. From 25 February 2026, eligible visitors without an ETA will not be able to board their transport and cannot legally travel to the UK.
eVisas Update My Details
If you hold a UK immigration status such as a visa, have status under the EU Settlement Scheme (EUSS), or an expired biometric residence permit or card, you should take action to access your eVisa before you travel and make sure your passport details are up to date: eVisas: Update your details in your UKVI account.
If you already have an eVisa, keep your UKVI account up to date with your personal details and current passport or travel document to avoid potential travel delays: eVisas: access and use your online immigration status.
EU Settlement Scheme Status
If you have status under the EU Settlement Scheme (EUSS), you will have been issued with an eVisa. Check your details are correct and link the valid passport that you intend to use for travel, to your UK Visas & Immigration (UKVI) account to avoid delays when travelling to the UK.
If you have been issued with a new passport or identity document since you originally applied to EUSS, you should update your UKVI account with the details of your new travel document: Check your eVisa is correct before you travel.
From early 2026, if you have not linked your current travel document(s) to your UKVI account, you may experience inconvenience and delays when travelling to the UK as additional checks may be required to confirm your UK immigration status, and you may be denied boarding.
Read moreNew e-Arrival Card for non-Indian nationals flying to India
From 1 October, all non-Indian nationals travelling to India must complete a new e-Arrival Card before the flight.
You can submit the immigration form on the India Bureau of Immigration website from 72 hours and no later than 24 hours before the flight. There is no registration fee for the e-Arrival Card online.
If you do not complete the form before you travel, it will result in a longer immigration process at the airport.
Please ensure your contact details are correct by visiting Manage Your Booking to receive updates.
Read more1/5
BookAbout booking onlineManageBefore you flyBaggageVisa and passportInflight experienceThe Emirates ExperienceFamily travelFly BetterAbout usOur destinationsExplore DubaiOur travel partnersExploreEmirates SkywardsBusiness RewardsHelp and contactsYour questionsBook flightsThe Emirates AppManage your bookingBefore you flyBaggage informationFind your visa requirementsWhat's on your flightYour journey starts hereTravelling with your familyFly BetterAbout usDestinationsExplore DubaiAir and ground partnersExplore Emirates destinationsJoin Emirates SkywardsRegister your companyHelp and contactsFAQsSearch for a flightPlanning your tripTravel servicesTransportationSeat selectionThe Emirates AppRetrieve your bookingCheck in onlineFlight statusTravel informationHealthDubai InternationalBaggage informationDelayed or damaged baggageVisa and passport informationUAE visasCabin featuresInflight entertainmentDiningOur fleetThe Emirates ExperienceOur loungesShop EmiratesPlanning your family tripAt the airportOn boardFun for kidsReasons to fly betterOur storyOur peopleOur planetOur communitiesWhere we flyDiscover DubaiLatest destinationsExploreOur travel partnersEmirates Skywards partnersRoute mapHoliday inspirationAbout Emirates SkywardsBusiness RewardsHelp and contactsChanges to our operationsSpecial assistanceFrequently asked questionsFlight schedulesFeatured faresSpecial offersBest Fare FinderBook a hotelTours and activitiesMeet & GreetDubai ConnectAirport transferBook a carAirline partnersCancel your bookingChange your bookingChoose your seatUpgrade your flightManage chauffeur-driveBook accessible travelCheck-in optionsGuide to dangerous goodsRules and noticesMedical information form (MEDIF)Dietary informationBanned substances in the UAEEmirates Terminal 3Transferring between terminalsTo and from the airportShuttle servicesChecked baggageCabin baggagePurchase more baggageExtra checked baggage allowancesBaggage services in DubaiUSA travel authorisationFirst ClassBusiness ClassPremium Economy Economy ClassOnboard comfortWhat's on iceice TV LiveOnboard Wi-FiChildren's entertainmentEmirates World InterviewsFirst Class diningBusiness Class diningPremium Economy diningEconomy Class diningDrinksBoeing 777Emirates A380Emirates A350Emirates ExecutiveSeating chartsChauffeur-driveThe Emirates ServiceSeasonal occasionsRatings & ReviewsContactless journeyFirst Class loungeBusiness Class loungeWorldwide loungesPartner loungesPaid lounge accessmarhaba loungeEmiratesRED Inflight RetailEmirates Official StoreUnaccompanied minorsPregnancyBaggage allowancesChild and infant fare rulesCar seats and bassinetsTravelling with childrenTravelling with infantsInfant baggage allowanceChild and infant mealsChildren’s entertainmentKids’ toysActivities for kidsMedia centreGroup companiesSafetyFinancial transparencyResponsible businessOur Leadership teamCareersSustainability in operationsEnvironmental policyEnvironmental reportsThe Emirates Airline FoundationSponsorshipsAsia and PacificAmericasAfricaEuropeMiddle EastHelsinkiHangzhouDa NangShenzhenSiem ReapFood & DrinksOutdoor & AdventureFitness & WellbeingCulture & HeritageBeach & MarineFamily entertainmentOutdoor DiningQantasflydubaiBeach destinationsWildlife holidaysHistory and culture holidaysCity breaksHolidays for FoodiesMembership tiersflydubaiCash+MilesDigital membership cardMy familySpend MilesClaim MilesBuy MilesEarn MilesSkywards SkysurfersSkywards ExclusivesOur PartnersSkywards Miles MallSkywards RailMiles CalculatorLog in to Emirates SkywardsSkywards+Register your companyLog in to Business RewardsBenefitsHow the programme worksBusiness Rewards account queryFrequently asked questionsChanging or cancellingVisa and passport helpFeedback and complaintsDelayed or damage baggage supportLost propertyDubai ConnectRecent travel updatesCheck your flight statusAccessible and inclusive travel hubSpecial assistance and requestsBooking with EmiratesOur network and codesharesOur other productsSpecial assistance and requestsBaggage and lost propertyPreparing to travelAt the airportEmirates SkywardsEmirates Business RewardsYour on-board experienceTools and resourcesMobile and The Emirates AppCancelling or changing a bookingDisrupted travelAbout Emirates
HELP
Data Access Request Form
Under the European Union General Data Protection Regulation, you can ask for information about your personal data and make other requests regarding your personal data.
Please complete this form to exercise your rights under applicable data protection laws.
For any other requests, browse the Help section to find the right form for your request type. You can also use the below links:
Click here to request for your Proof of travel certificate for Tax or Insurance purposes.
Click here to request for your Cancelled Flight certificate.
Click here for any insurance questions, or to submit a claim.
- Emirates
- Help and Support
- Submit a form for your request
- Data Access Request Form